Daniel James Wettergreen
Laconia
Summary
Experienced and results-driven General Manager with a proven track record of overseeing marina operations, ensuring exceptional customer service and driving business growth. As well as maintaining high profit marggins between The Sales and Service Departments.
Overview
11
11
years of professional experience
Work History
General Manager
East Coast Flightcraft Tilton
07.2022 - Current
- Elevated to General Manager while maintaining status as one of the top-performing salespeople
- Oversee the daily operations of the marina ensuring smooth functioning of sales, service, storage, and customer satisfaction
- Manage marina facilities including slips and other amenities
- Hire, train, and supervise staff including all departments to ensure proper company standard operating procedures are followed
- Managing budgets, monitoring revenue and maintaining a strong profit and loss statement
- Reached projected boat sales numbers annually
- Promoted the marina and built relationships within the community
- Maintained 95% occupancy for available slip rentals
- Surpassed rental targets for the season
Sales and Property Manager
East Coast Flightcraft Meredith
05.2020 - 07.2022
- Assisting customers in selecting and purchasing boats
- Providing detailed product knowledge, Offering Recommendations, and Conducting Test Drives
- Organizing and conducting documents in preparation for loan closings
- Promoting marina through active social media pages, in person promotions and events
- Individually sold more then 60 boats annually
- Promoting various rental properties
- Maintaining relationships with new and existing tenants
- Coordinating maintenance repairs and assisted with property tours
Service Manager
East Coast Flightcraft Meredith
09.2017 - 05.2020
- Scheduling service appointments
- Collect data and communicate with technicians
- Upsell and recommend appropriate repairs
- Printed invoices and collected payments
- Light Duty Mechanics
- Maintaining and building relationships with long term customers
- Tracking technician efficiencys
- Proficient with work related computer systems
Inventory/Parts Manager
Russo Marine Max
05.2016 - 09.2017
- Managed inventory and maintained stock levels for the service department
- Sourced parts from suppliers around the world
- Maintained accurate records of purchase orders and inventory reports
- Assisted customer in selecting the appropriate parts to complete a task
Inspections Professional
Quirk Auto
10.2014 - 05.2016
- Inspected all vehicles that arrived from manufacturer
- Insured all documents were completed accordingly
- filled damage claims as necessary
Education
Technical Certificate - Culinary Arts
South Shore Vocational High School
06.2012
Skills
- Excellent knowledge of computers
- Experienced Business Manager
- Effective at troubleshooting
- Skilled in customer service
- Mechanical Background`
Timeline
General Manager
East Coast Flightcraft Tilton
07.2022 - Current
Sales and Property Manager
East Coast Flightcraft Meredith
05.2020 - 07.2022
Service Manager
East Coast Flightcraft Meredith
09.2017 - 05.2020
Inventory/Parts Manager
Russo Marine Max
05.2016 - 09.2017
Inspections Professional
Quirk Auto
10.2014 - 05.2016
Technical Certificate - Culinary Arts
South Shore Vocational High School
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