Daniel J. Diaz
Albuquerque,New Mexico
Summary
Dependable professional with a proven track record of success, demonstrating exceptional attention to detail and a proactive mindset. Known for delivering high-quality results while optimizing processes. Committed to continuous growth and career development.
Overview
16
16
years of professional experience
Work History
Corp Security Ops Specialist
BOKF
01.2023 - Current
- Assists security managers in security related incidents.
- Assists other lines of business including consumer, fraud, and cash vault ops.
- Gathers surveillance, collects information such as teller journals, transaction information (trips, e-vision, FIS info, TPSS, and TPT) for customer disputes, fraud, and video request.
- Identified trends in fraud and security related incidents.
Security Officer
BOKF
01.2018 - 01.2023
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored premises and recorded activity in daily officer reports.
- Assisted with crowd control during large events held at the facility.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided friendly and professional assistance to employees, visitors and customers.
Shift Supervisor
G4S Secure Solutions
01.2017 - 01.2018
- Oversee daily operations at site, client relations, safety issues, and management of security staff at the site
- Verifying all procedures, protocols, and trainings are completed as requested by the client
Traditional Officer
G4S Secure Solutions
01.2016 - 01.2017
- Asset protection in surveillance and access control security systems
Co Sergeant
G4S Secure Solutions
10.2013 - 01.2016
- Asset protection in surveillance and access control security systems
Security Guard
Securitas Security
08.2012 - 10.2013
- Asset protection in surveillance and access control security systems
Cart Associate
Walmart
Albuquerque, NM
06.2010 - 06.2011
- Gathered carts, customer service, and stock assistant
Hourly Crew
Carls Jr
Albuquerque, NM
09.2008 - 05.2010
- Cashier, cook, clean, and customer service
Education
Central New Mexico Community College -
Central New Mexico Community College
Albuquerque, NM08.2013
Certificate of Completion - Film Tech/ Post Production
Central New Mexico Community College
Albuquerque, NM08.2013
Cibola High -
Cibola High
Albuquerque, NM05.2010
Some College (No Degree) - Film And Video Production
University of New Mexico
Albuquerque, NMSkills
- Advanced communication
- Risk management
- Emergency response
- Analytical thinking
- Compliance monitoring
- Transaction review
- Fraud patterns
- Fraud and anomaly analysis
- Investigative techniques
- Transaction analysis
- Fraud identification
- Data analysis
- Trend analysis
- Crime trend analysis
- Electronic surveillance
- Investigation documentation
- Identification verification
- Criminal investigations
- Report writing
- Surveillance
Affiliations
- Photographer
- Experience in Film Making
- Nature fanatic
References
References available upon request.
Timeline
Corp Security Ops Specialist
BOKF
01.2023 - Current
Security Officer
BOKF
01.2018 - 01.2023
Shift Supervisor
G4S Secure Solutions
01.2017 - 01.2018
Traditional Officer
G4S Secure Solutions
01.2016 - 01.2017
Co Sergeant
G4S Secure Solutions
10.2013 - 01.2016
Security Guard
Securitas Security
08.2012 - 10.2013
Cart Associate
Walmart
06.2010 - 06.2011
Hourly Crew
Carls Jr
09.2008 - 05.2010
Central New Mexico Community College -
Central New Mexico Community College
Certificate of Completion - Film Tech/ Post Production
Central New Mexico Community College
Cibola High -
Cibola High
Some College (No Degree) - Film And Video Production
University of New Mexico
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