DANIEL JEFFREY
Tucson,Arizona
Summary
Dynamic Program Supervisor with extensive experience at the Division of Employment and Rehabilitation Services, excelling in program evaluation and process improvement. Proven track record in effective communication and budget management, enhancing client outcomes and optimizing workflows. Adept at leading teams and fostering partnerships to drive successful rehabilitation initiatives.
Overview
26
26
years of professional experience
Work History
Program Supervisor, Independent Living Older Blind
Division of Employment and Rehabilitation Services
Tucson, Arizona
01.2025 - Current
- Provide rehabilitation counseling and case management active clients.
- Work effectively with community and other departmental partners, service providers, advocates, consultants and employers.
- Responsible for an assigned caseload of eligible persons with disabilities, including persons with significant disabilities, blindness/visual impairment, and persons who have a behavioral health diagnoses to provide a wide range of services to enable clients to maintain or obtain employment.
- Coached staff members on how best to use available resources effectively.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Conducted annual performance reviews of staff members.
- Analyzed program effectiveness to optimize workflows.
Vocational Rehabilitation Supervisor and Counselor
AZ Department Economic Security
Tucson, Arizona
03.2017 - Current
- Actively participated in professional development activities such as seminars or webinars related to vocational rehabilitation best practices.
- Maintained accurate records of client progress including case notes, assessments, IPEs, service plans.
- Developed Individual Plans for Employment with each client to identify short-term objectives that lead to long-term employment goals.
Internship, Rehabilitation Counseling and Case Management
Southern Arizona Association for the Visually Impaired
03.2016 - 12.2016
- Act as Rehabilitation Counseling and Case Management Practicum Student.
- Provide rehabilitation counseling and case management for 7 clients.
- Co-facilitate support groups on adjustment to blindness.
- Work effectively with community and other departmental partners, service providers, advocates, consultants and employers.
Coordinator, Entrepreneurship Student Services/Admin. Manager
McGuire Center for Entrepreneurship-University of Arizona
Tucson, Arizona
01.2011 - 12.2014
- Act as a liaison to students and stakeholder groups through coordination, outreach, and advising..
- Coordinate campus community wide relationships with stakeholders and potential provider partnerships.
- Oversaw office operations and ensured efficient workflow within administrative functions.
- Maintained inventory of office supplies and managed purchasing processes.
- Facilitated communication between departments to support project collaboration and alignment.
- Provided daily operational leadership for McGuire Center in Eller College
- Monitored department budgets by tracking expenses against allocated funds.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
Research Specialist, Sr.
Southern Arizona Veterans Health Care System
01.2010 - 12.2011
- Coordinate participant recruitment, initial screens and ongoing involvements.
- Coordinate the IRB documents relating to Mild Traumatic Brain Injury in OEF/OIF Veterans and Service members.
- Responsible in recruitment, screening, and consenting of research of OEF/OIF Veteran and Service members that may have experiences Mild Traumatic Brain Injuries (MTBIs).
- Tracks subject data and follow up.
- Generate data for statistical analysis from contract-specific databases.
- Analyze data using SPSS and/or SAS statistical packages.
Research Specialist, Senior
University of Arizona Human Subjects Protection Program Office
01.2009 - 12.2010
- Coordinated Human Subject Committees, responsible for the pre-review, expedited, full-committee and continuing review of projects requiring Full-Board review.
- Prepare materials prior and following meetings.
- Assisted investigators and coordinators with preparation of new projects through technical advice, problem-solving and policy interpretation.
- Provide responsive and informed customer service and respond to related questions.
- Developed and implemented an internal web-based communication site (i.e. Confluence) for university IRBs which aided access, remote reviewing, and committee communication and collaboration.
- Assist in training and mentoring new associate.
Evaluation Assistant
University of Arizona Institute for Children, Youth and Families
01.2005 - 12.2007
- Conducted community-based program evaluations in collaboration with UA Evaluation, Research and Development (ERAD) team.
- Designed and implemented program evaluations for community development/service organizations.
- Provided technical assistance, training and support in areas of evaluation to ERAD clients.
- Conducted literature reviews, developed questionnaires, collected and analyzed data, prepared written reports and presentations for program providers.
Management Assistant
Walgreen Co.
01.2004 - 12.2005
- At the Store Manager's direction, assisting in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assisting in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.
- Managing operations to ensure customer service and merchandise presentation standards are met.
- Supervising all staff, including assistant managers and all other store personnel.
Prevention Educator
University of Oregon Office of Student Life
Eugene, USA
01.2000 - 12.2001
- Assisted the Associate Dean of Student Life in Campus Prevention and Education efforts.
- Developed outreach curriculum, defined teaching goals, delivered presentations to over 700.
- Developed quantitative and qualitative surveys to gauge teaching and outreach effectiveness.
- Collaborated with various campus and community related organizations, active member of task forces, continuing education and training.
Education
M.A. - Counseling (Rehabilitation and Mental Health)
University of Arizona
12.2016
M.B.A - Management
Northwest Christian University
Eugene, OR05.2005
B.A. - Anthropology
University of Arizona
Tucson, AZ06.2001
Skills
- Program evaluation
- Process improvement
- Effective communication
- Budget management
Selected Publications
- The Youth empowered for success program: A Multi-faceted approach to youth leadership development and school culture change in Southern Arizona., Jeffrey, D. A., Parrish, P., Wilhelm, M., Florez-Urcadez, Yvette., Roebuck, J., Burnett, B., Journal of Youth Development, Fall 2008, 3, 2
- Training needs assessment for Clackamas Community College Small Business Development Center and Oregon State Employment Department., Jeffrey, D. A., Jeffrey, D. M., 2005
- Innovation-supporting cultures: A study of artifacts and key characteristics for Hewlett-Packard, IDEO, and 3M., Jeffrey, D. A., 2004, Master Thesis, Northwest Christian University
- Stress: What is it and what you can do about it., Jeffrey, D. A., Oregon Daily Emerald, Spring 2001, Well Now, Spring Supplement, A1-A7
- La Frontera: Family Passages - Spring 2006., Jeffrey, D. A., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
- La Frontera: Altar Valley Middle School - 2005/2006. Preliminary Results., Jeffrey, D. A., Preliminary Results, The University of Arizona, Institute for Children, Youth and Families, 2006
- La Frontera: Family Passages Russian Cohort - Winter 2006., Jeffrey, D. A., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
- La Frontera: Robles Junction Community Programming - Spring 2006., Jeffrey, D. A., Preliminary Findings, The University of Arizona, Institute for Children, Youth and Families, 2006
- Luz Social Services: Barrio Families - Summer 2006., Jeffrey, D. A., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
- Luz Social Services: Barrio Families - Winter 2006., Jeffrey, D. A., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
- SEABHS Community Education Survey Results: Nogales Juvenile Detention Center - July 2006., Jeffrey, D. A., Training Results, The University of Arizona, Institute for Children, Youth and Families, 2006
- SEABHS Community Education Survey Results: Nogales Juvenile Detention Center- HIV/AIDS Programming - July 2006., Jeffrey, D. A., Training Results, The University of Arizona, Institute for Children, Youth and Families, 2006
- SEABHS New Turf: Youth Leadership Network - Summer 2006., Jeffrey, D. A., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
- ASIST: Applied Suicide Intervention Skills Training - June 2006., Jeffrey, D. A., De Dios-Goodwin, J. S., Training Results, The University of Arizona, Institute for Children, Youth and Families, 2006
- Youth Empowered for Success (YES) Teen Institute- Winter 2005., Jeffrey, D. A., Florez, E. Y., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
- Youth Empowered for Success (YES) 2005/2006 Program Evaluation: Summary of Outcomes and Follow Up (T4) - Spring 2006., Jeffrey, D. A., Florez, E. Y., Program Evaluation, The University of Arizona, Institute for Children, Youth and Families, 2006
Timeline
Program Supervisor, Independent Living Older Blind
Division of Employment and Rehabilitation Services
01.2025 - Current
Vocational Rehabilitation Supervisor and Counselor
AZ Department Economic Security
03.2017 - Current
Internship, Rehabilitation Counseling and Case Management
Southern Arizona Association for the Visually Impaired
03.2016 - 12.2016
Coordinator, Entrepreneurship Student Services/Admin. Manager
McGuire Center for Entrepreneurship-University of Arizona
01.2011 - 12.2014
Research Specialist, Sr.
Southern Arizona Veterans Health Care System
01.2010 - 12.2011
Research Specialist, Senior
University of Arizona Human Subjects Protection Program Office
01.2009 - 12.2010
Evaluation Assistant
University of Arizona Institute for Children, Youth and Families
01.2005 - 12.2007
Management Assistant
Walgreen Co.
01.2004 - 12.2005
Prevention Educator
University of Oregon Office of Student Life
01.2000 - 12.2001
M.A. - Counseling (Rehabilitation and Mental Health)
University of Arizona
M.B.A - Management
Northwest Christian University
B.A. - Anthropology
University of Arizona