Daniel Jenkins
Adel,GA
Summary
I'm a technology-minded person who has over 2 years experience assisting educators, managing teacher hardware/software, and working with student devices. I'm adept in hardware repair, technical troubleshooting, and helping to teach people more about technology. I'm eager to continue to learn and perfect my craft with more experience in the future.
Overview
2
2
years of professional experience
Work History
Student Technology Support Specialist
Cook County Board of Education
Adel, Georgia
05.2022 - Current
- Assisted with troubleshooting hardware and software issues.
- Diagnosed hardware failures and replaced defective parts when necessary.
- Identified and corrected system errors related to computer applications and hardware components.
- Upgraded existing systems with newer versions of software applications.
- Resolved teacher complaints regarding technology products or services.
- Installed and configured operating systems, software programs, printers, scanners, and other peripheral devices.
- Provided technical assistance to customers via phone and email.
- Trained Educators in the use of various software applications.
- Served as first point of contact for incoming technical service calls and emails.
Education
High School Diploma -
Cook High School
Adel, GA05-2024
Skills
- Software Installation
- Application support
- Technical Support
- Hardware diagnostics
- Technical Troubleshooting
- Computer technology
- Education technology
- Hardware Repair
- Software troubleshooting
- Hardware understanding
Affiliations
- Participated in Technology Student Association as an officer for all four years of high school
- Volunteer as a Technology Specialist at Antioch Global Methodist Church
References
References available upon request.
Timeline
Student Technology Support Specialist
Cook County Board of Education
05.2022 - Current
High School Diploma -
Cook High School
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