Daniel Joffs
Salt Lake City,UT
Summary
Talented Customer Service- experienced Individual seeking Career Change. Looking for Growth, Purpose, and Upward Mobility in a New Industry.
Overview
25
25
years of professional experience
Work History
Server/Bartender
Lucky Iron Door
03.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated many relationships with regular customers.
- Mastered Aloha POS system to consistently and accurately place orders, manage bills, and handle multiple tabs/tables.
- Learned and followed local alcohol and food serving laws to keep restaurant compliant with regulations while serving spirits and food to guests.
- Contributed to seasonal cocktail menu by creating and overseeing implementation of several seasonal drinks.
Food Service Industry
Various
01.1999 - 10.2023
- Fine Dining, Pallet - server in fine dining restaurant, downtown Salt Lake- emphasis on fine food and wine service.
- Busy Breakfast Cafe, The Park Cafe - server at one of the best known and busiest breakfast/lunch cafes in SLC.
- Management, Sea Salt- FOH Manager at upscale Italian dinner/weekend brunch restaurant, Sugarhouse.
Producer- Health, Life, and Accident Insurance
United Healthcare
03.2021 - 09.2021
- Passed in first try in 93rd percentile the Utah State Accident, Health, Sickness, and Life Insurance Exam.
- Quickly and thoroughly absorbed and passed USHealth Advisors' initial entrance and acceptance requirements.
- Achieved First New Business Certificate within weeks of passing initial exams and beginning New Producer Training.
- Successfully acquired New Clients and maintained healthy relationships with those Clients as well as Team Members and Team Leaders.
Education
Bachelor of Arts - Business Administration
University of Utah
Salt Lake City, UTSkills
- Extensive Customer Service Experience
- Management and Team Building
- Utah State Health Insurance License
- Typing 50WPM
- Honed Attention to Detail and Success under Pressure
Languages
German
Limited Working
Timeline
Server/Bartender
Lucky Iron Door
03.2021 - Current
Producer- Health, Life, and Accident Insurance
United Healthcare
03.2021 - 09.2021
Food Service Industry
Various
01.1999 - 10.2023
Bachelor of Arts - Business Administration
University of Utah