Daniel Johnson
Taylorsville ,KY
Summary
With over a decade of expertise in refrigeration systems and a proven track record at KCC Companies, I excel in tech support and technical escalations. My experience encompasses advanced Trane Tracer TU programming and exceptional problem-solving skills, ensuring peak operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tech Support
KCC Companies
Louisville , KY
05.2022 - Current
- Provided technical support for onsite KCC-manufactured equipment.
- Used tools, such as Tracer Tu, to provide technical assistance for KCC-manufactured equipment.
- Provided technical support during system upgrades or maintenance activities.
- Provided technical support to customers and troubleshoot software issues.
Final Tester
KCC Companies
Louisville , KY
06.2018 - 05.2022
- Executed the final testing of all unit components before units are shipped to the customer.
- In charge of testing refrigeration circuits.
- In charge of testing all electrical components.
Refrigeration Technician
KCC Companies
Louisville , KY
01.2014 - 06.2018
- Installed new equipment according to manufacturer's instructions and safety standards.
- Installed refrigeration piping according to manufacturer's instructions.
- Installed refrigeration components such as condensers, compressors, TXVs, Evaporators, Hot Gas Reheat Coils
Education
Associate of Applied Science - HVAC/R Technology
Sullivan College of Technology And Design
Louisville, KY10-2014
Skills
- Tech support
- Technical support escalations
- Five or more years of Trane Tracer TU programming experience
- 10 years of experience with refrigeration systems
- 5 years of experience with brazing and soldering
- 3 years of experience with troubleshooting electrical systems
- 3 years of experience with troubleshooting refrigeration systems
Certification
- EPA certified
Timeline
Tech Support
KCC Companies
05.2022 - Current
Final Tester
KCC Companies
06.2018 - 05.2022
Refrigeration Technician
KCC Companies
01.2014 - 06.2018
- EPA certified
Associate of Applied Science - HVAC/R Technology
Sullivan College of Technology And Design
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