Developed exceptional skills in a fast-paced coffee shop environment, including team leadership, customer service, and high-level problem-solving. Demonstrates ability to adapt quickly and maintain excellent standards under pressure. Seeking to transition into a new field where these skills can be effectively utilized and expanded.
Work History
Grill head/ barista
4 Months
Coffee Post | 06.2026 - Current
Supervised daily operations and ensured high-quality beverage preparation.
Trained and mentored junior baristas on coffee brewing techniques and customer service standards.
Implemented inventory management practices to reduce waste and streamline supply orders.
Developed seasonal beverage menus, incorporating customer feedback and market trends.
Stock Associate/Cashier
1 Year 2 Months
Discount Drug Mart Inc. | 08.2025 - Current
Organized stock inventory to ensure optimal product placement and accessibility.
Received and processed incoming shipments, verifying accuracy against purchase orders.
Maintained clean and orderly stock areas to promote safety and efficiency.
Assisted in training new associates on stock handling procedures and safety protocols.
Collaborated with team members to optimize workflow during peak hours, improving service speed.
Drive Through Cashier
1 Year 2 Months
Dairy Queen | 06.2024 - 08.2025
Processed customer transactions accurately using point-of-sale system.
Maintained cleanliness and organization of front counter and dining areas.
Assisted customers with menu selections, providing product knowledge and recommendations.
Handled cash management, ensuring accurate drawer balance at shift end.
Education
High School Diploma
Benedictine High School | Cleveland | 05-2026
- Finance, Economics
Kent State University | Kent | 09-2026
Skills
Customer Service
Customer Assistance
Basic Arithmetic
Sanitation practices
Cash management
Food preparation
Inventory management
Customer support
Math
AI trained
LANGUAGES
English
AWARDS
Kiwanis Service award – Cleveland Kiwanis through Benedictine high school