daniel kadlec
Burbank,IL
Summary
Proven leader with a track record of enhancing customer satisfaction and driving sales growth at AutoZone. Demonstrates exceptional customer service and problem-solving abilities. Excels in fostering collaborative environments and mentoring staff, significantly improving team performance, customer service relations, and store sales
Overview
27
27
years of professional experience
Work History
Commercial Specialist
AutoZone
Orland Park, IL
04.2024 - Current
- Played an instrumental role in the successful launch of new products
- Mentored other colleagues, crosstraing fellow team members with both sides of the business, fostering a collaborative team environment and improving overall performance and sales of the business. . Building good custormer relations with customer service, trust, good comunication, and customers being comfortable with team members is key to a successful business relationship.
Parts Sale Manager
AutoZone
Orland Park, IL
03.2017 - 03.2024
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Produce Clerk
Marionos
Western Springs, IL
02.2014 - 08.2021
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
- Inspected produce to update and adjust pricing information.
- Pleasantly greeted customers and provided prompt and courteous service.
Produce Clerk
Dominicks Grocery
Chicago, IL
08.1997 - 12.2013
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Inspected produce to update and adjust pricing information.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
Education
Reavis High School
Burbank, IL05.2000
Skills
Reliable
Dependable
Team player
Promotes custoner service skills biulding solid customer relations
Timeline
Commercial Specialist
AutoZone
04.2024 - Current
Parts Sale Manager
AutoZone
03.2017 - 03.2024
Produce Clerk
Marionos
02.2014 - 08.2021
Produce Clerk
Dominicks Grocery
08.1997 - 12.2013
Reavis High School