Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Daniel Kaser

Okc,OK

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader

Hobby Lobby Distribution
Okc, OK
07.2018 - 07.2024
  • Supervised a team of 10-15 shipping loaders in daily operations.
  • Ensured compliance with safety regulations when loading, unloading freight from trucks, trailers.
  • Conducted monthly audits of product quality control processes to ensure accuracy in packing and shipping items.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Operated forklifts, electric pallet jacks, and boom lifts, around the warehouse.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Prepared documentation to track and report on damaged or missing items.

Manager

McDonald's Restaurant
Okc, OK
11.2015 - 06.2017
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Resolved conflicts among employees in an effective manner.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.

Education

High School Diploma -

Western Heights High School
Oklahoma City, OK
05-2018

Skills

  • Technical Support
  • Analytical Thinking
  • Problem-Solving
  • Customer Service
  • Attention to detail
  • Leadership
  • Communication

Accomplishments

  • 365 days perfect attendance (2022)
  • Employee of the month (February 2017)

Certification

  • AVADE DE-ESCALATION (May 2024)
  • Stand-Up Forklift
  • Sit-Down Forklift
  • Electric Pallet Jack
  • Counterbalance
  • Boom Lift
  • Battery Extractor

References

  • Ryan Bonacci (405) 824-1904 (Mentor) alexander.bonacci@gmail.com
  • Gabriel Onuoha (405) 508-9819 (Former Coworker) gabrieon@icloud.com
  • Jose Borrego (405) 985-4017 (Former Boss)

Timeline

Team Leader

Hobby Lobby Distribution
07.2018 - 07.2024

Manager

McDonald's Restaurant
11.2015 - 06.2017

High School Diploma -

Western Heights High School
Daniel Kaser