Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Kelly

Lake Forest,CA

Summary

Proven leader with a track record of enhancing team efficiency and exceeding objectives at Shady Canyon Golf Club. Skilled in staff training and customer service, adept at fostering teamwork and collaboration. Demonstrated ability to improve customer satisfaction and streamline operations, ensuring high-quality customer service delivery.

Overview

9
9
years of professional experience

Work History

Golf Services Assistant Supervisor

Shady Canyon Golf Club
06.2020 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.

Food Runner/Dishwasher/Line Cook

Dry Creek Station Restaurant
03.2019 - 02.2020
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Cleared tables immediately after guests left in preparation for next party.

Pizza Shop Assistant

Buffalo Chips Pizza And Pub
06.2015 - 08.2017
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
  • Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.

Education

No Degree - Business Administration And Management

Shasta College
Redding, CA

High School Diploma -

Chico High School
Chico, CA
06.2018

Skills

Goal-Oriented

Priority management

Expectation setting

Customer Service

Teamwork and Collaboration

Team Leadership

Staff Training

Timeline

Golf Services Assistant Supervisor

Shady Canyon Golf Club
06.2020 - Current

Food Runner/Dishwasher/Line Cook

Dry Creek Station Restaurant
03.2019 - 02.2020

Pizza Shop Assistant

Buffalo Chips Pizza And Pub
06.2015 - 08.2017

No Degree - Business Administration And Management

Shasta College

High School Diploma -

Chico High School

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Daniel Kelly