Daniel Kountz
Lowell
Summary
Detail-oriented professional with a strong focus on guest service and teamwork. Proven ability to streamline operations and enhance workflow, ensuring timely delivery and high-quality standards.
Overview
2
2
years of professional experience
Work History
Expeditor, Busser, Runner, Barback
Meraki Food Group-Lighthouse
Cedar Lake, IN
07.2025 - Current
- Coordinated food orders with kitchen staff to ensure timely delivery to service areas.
- Monitored food presentation standards to maintain quality and adherence to restaurant guidelines.
- Communicated effectively with servers and chefs to streamline order processing and minimize errors.
- Assisted in managing inventory levels, ensuring sufficient stock of essential ingredients for daily operations.
- Implemented improvements in workflow to enhance speed of service during peak hours.
- Collaborated with management to identify areas for operational enhancements and cost-saving measures.
- Maintained cleanliness and organization of the expediting area to promote a safe working environment.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
Lead Busser
Meraki Food Group-Provecho
Crown Point, IN
03.2025 - 06.2025
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Supported wait staff by efficiently clearing and resetting tables during peak service hours.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to guests.
- Monitored inventory levels of tableware and supplies, restocking as necessary to prevent shortages.
- Implemented streamlined processes for table turnover, improving overall dining room flow during busy periods.
- Provided feedback to management on service improvements based on guest interactions and observations.
- Maintained a professional demeanor while interacting with guests, ensuring positive dining experiences at all times.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Managed inventory of tableware and linens, guaranteeing sufficient supplies for daily operations.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Upheld cleanliness standards consistently through regular wipe-downs of tabletops, chairs, booths while also monitoring general tidiness around the floor area.
Sales Associate
CVS Pharmacy
Merrillville, IN
03.2024 - 10.2024
- Assisted customers with product selection and provided information on promotions.
- Maintained cleanliness and organization of sales floor and stock areas.
- Operated cash register efficiently, processing transactions accurately.
- Collaborated with team members to ensure optimal inventory management.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Supported loss prevention efforts by monitoring store activities and reporting suspicious behavior.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Lowell Senior High School
Lowell, IN06-2026
Skills
- Inventory control
- Team member training
- Guest service
- Strong organization
- Order management
- Issue resolution
- Menu memorization
- Food presentation
- Production control
- Kitchen operations
- Quality control
- Scheduling
- Shipping and receiving
- Restaurant operations
- Work order management
- Cost control
- Shipment documentation
- Load securing
- Menu offerings
- File maintenance
- Multitasking
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical thinking
- Safety regulations compliance
Languages
English
Native or Bilingual
Timeline
Expeditor, Busser, Runner, Barback
Meraki Food Group-Lighthouse
07.2025 - Current
Lead Busser
Meraki Food Group-Provecho
03.2025 - 06.2025
Sales Associate
CVS Pharmacy
03.2024 - 10.2024
High School Diploma -
Lowell Senior High School