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Dynamic Service Writer and Parts Manager with proven success at Tidy Truck, enhancing customer satisfaction through exceptional service and effective appointment scheduling. Skilled in cost estimates and inventory management, I fostered loyalty and repeat business while streamlining operations, ensuring accurate documentation and communication with clients.
Service professional with robust experience in customer service and administrative support, ready to excel in fast-paced environment. Demonstrates strong focus on team collaboration, ensuring reliability and adaptability to changing needs. Skilled in communication, problem-solving, and maintaining detailed records. Known for high standards and delivering results-driven service.

I am a customer-oriented Lead parts sales/repair specialist with twenty years of experience in business operations and sales support to meet customer demands. I have expertise in customer service, inventory control, cost savings and staff management. I am also a resourceful leader with a solid background in truck equipment parts and a detail-oriented service writer who brings an extensive sales and management background with specialized experience in Knapheide parts. I am able to smoothly lead team members to meet goals, maximize performance and maintain important safety standards. I consider myself extremely knowledgeable about sales, parts, ordering, receiving, leading, service repairs and overall business operation.

Adept at technical knowledge and customer service expertise, I excelled at Orange Coast Infiniti by enhancing client relationships and boosting service upsells. My commitment to quality performance and effective communication significantly improved customer satisfaction. Skilled in warranty claims and schedule coordination, I consistently delivered professional and friendly service, driving notable achievements in client management and sales transactions. I look to enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty and longstanding professional relationships.

Dynamic Service Writer with a proven track record at Moser Tire Service & Auto Parts, excelling in schedule coordination and customer service. Enhanced inventory management and customer satisfaction through effective communication and problem-solving skills, driving operational efficiency and fostering strong client relationships.

Daniel Kramer

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Service Writer/Parts Dept.

Plumbing Apprentice

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No Degree - Welding

High School Diploma -

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Plumbing Apprentice

Service Writer/Parts Dept.

No Degree - Welding

High School Diploma -

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