Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
20
20
years of professional experience
Work History
Parts Advisor
Thelen Auto Group
02.2025 - Current
Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Received inbound shipments of parts and supplies and maintained accurate inventory counts
Answered phone calls and placed orders for wholesale and individual customers
Automotive Technician
Planet Honda
06.2010 - 06.2024
Managed incoming new vehicle inventory, approximately 125 vehicles per month. Insured any transportation damage was properly documented. Completed pre delivery inspection per manufactures guidelines.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Stock Specialist
REI
03.2006 - 07.2016
Received incoming merchandise and sorted for each department
Arranged sales floor merchandise and signage while adhering to Co-op protocols.
Ensured compliance with safety regulations and conducted regular inspections of storage and warehouse areas.
Facilitated communication between various departments, ensuring seamless coordination in addressing inventory-related matters.
Improved inventory accuracy by conducting stock audits and implementing efficient organization systems.