Summary
Overview
Work History
Skills
Advanced Skills
Certification
Languages
Timeline
Generic

DANIEL LANDT

LAGRANGE HLDS,IL

Summary

Results-driven Application Specialist with a proven track record of enhancing productivity and ensuring efficient task completion. Expertise in software troubleshooting, application deployment, and user training, combined with strong problem-solving and communication skills. Known for fostering collaboration in fast-paced environments to drive project success. Aims to leverage technical proficiency to support organizational growth and improve user experiences.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Application Specialist

Relativity
Chicago, IL
10.2019 - Current
  • Handled ticket lifecycle consistently, collaborating with various teams for issue escalation.
  • Ensured timely customer response while adhering to service level agreements.
  • Ensured adherence to standards in scrubbing and closing support requests.
  • Achieved accurate maintenance of historical data through careful ticket documentation.
  • Possess expertise in SQL and Windows, effectively addressing intricate technical challenges.
  • Executed effective project prioritization to meet business objectives efficiently.
  • Supported updates and creation of KCS articles.

Project Manager/General Manager

Precisely Cut Inc
Brookfield, USA
01.2014 - Current
  • Oversaw customer glass projects from concept stage to completion, making sure project was done on budget, and time
  • Defined objectives and set completion dates for customers and project team members
  • Responsible for providing companies vision and guidance to a group employees, training them on execution plans followed by procedure
  • Owned company's budget responsibility which included, financial forecasting, LE pacing and actuals
  • Collaborated with customers on a daily basis in further delivering client expectations and building relationships
  • Preformed and managed full residential and commercial remodels bathrooms, kitchens, gyms
  • Preformed site and building maintenance for Wholefoods, Rosebud Restaurants Group

Personal Banker

Citi Bank
Brookfield, USA
01.2017 - 01.2018
  • Provide Customer Service for all banking needs account openings, service and closures
  • Identify and grow relationships with local businesses in the Brookfield and Lagrange areas
  • Collaboration with branch staff tellers, bankers, private client, loan officers, and investments
  • Meet and exceed personal and branch goals to maintain growth

Skills

  • Efficient time management
  • Process Optimization
  • Project Management
  • Team-Oriented and Self-Sufficient
  • Expert problem solving
  • Team leadership qualities
  • Change management experience
  • Continuous improvement mindset
  • SQL Management
  • Troubleshooting

Advanced Skills

Microsoft Office Suite, SAP, Financial Software, Fluent in Polish written and spoken.

Certification

  • Relativity Certified Admin

Languages

English
Native/ Bilingual
Polish
Native/ Bilingual

Timeline

Application Specialist

Relativity
10.2019 - Current

Personal Banker

Citi Bank
01.2017 - 01.2018

Project Manager/General Manager

Precisely Cut Inc
01.2014 - Current

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DANIEL LANDT