Detail-oriented Communicative Application Specialist with experience in managing tech operations and implementing complex applications. Skilled in installing routers and workstations, providing 24/7 tech support, and fostering collaboration within teams. Proven ability to deliver reliable solutions and support staff effectively.
Overview
2
2
years of professional experience
Work History
Application Specialist
Young Williams
Martinsville, Virginia
01.2026 - Current
Provided application troubleshooting and technical support to enhance user experience.
Collaborated with team members to enhance application performance.
Customized application settings based on user specifications to meet individual needs.
Evaluated existing systems against customer needs to determine best fit solution or modifications needed.
Recorded user issues and solutions in ticketing system to improve future response times.
Verified application statuses to ensure users received accurate information. for individuals needing to determine their status
Floater Teacher
Locomotion LLC
Mayodan, NC
02.2025 - 01.2026
Assisted lead teachers in planning and implementing daily lesson plans.
Maintained a safe and inclusive environment for all students.
Supervised diverse classroom environments for various age groups and learning needs.
Phlebotomist
Red Cross
Winston-Salem, North Carolina
11.2024 - 10.2025
Collected blood samples from donors using proper techniques and safety protocols.
Performed venipuncture and other blood collection procedures according to established standards.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Prepared and labeled specimens for laboratory analysis and testing.
Ensured donor comfort and safety throughout the blood donation process.
Provided excellent customer service while interacting with patients.
Cleaned and sterilized equipment to ensure compliance with health standards.
Maintained a clean, safe, and organized work environment.
Responded quickly and effectively to emergency situations.