Daniel Laurence
Warwick,New York
Summary
I am looking to change positions after working with cashiers and working in customer service for a number of years. I am a friendly and efficient worker, who always puts in one-hundred percent effort. I am motivated to maintain customer satisfaction and contribute to company success.
Overview
24
24
years of professional experience
Work History
Customer Service Teammate
Price Chopper
01.2018 - Current
- Supervised cashiers, sent cashiers on breaks, made sure cashiers followed company policies, answered telephone calls for the front end
- Attendant at self-check out machines
- Worked at customer service desk, promptly responded to inquiries from customers, wrung up small sales, issued refunds, sold lotto, preformed money wire transfers with Western Union, sold money orders, answered telephone calls for the customer service department
- Handled cash, counted registers when cashiers finished their shifts
Deli Clerk
Key Food Supermarket
06.2014 - 01.2015
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared salads and sandwiches for customers.
Cashier/Deli Clerk
Larry's Deli
10.1999 - 07.2002
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared custom sandwiches and salads, meeting diverse customer needs and preferences.
- Operated slicing equipment safely and efficiently, minimizing accidents and maintaining quality cuts.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Arts - Fine Arts
School of Visual Arts
New York, NYSkills
- Cash Handling
- Customer Complaint Resolution
- Inbound Call Management
- Customer Relations
- Complaint resolution
- Payment Collection
- Product restocking
- Payment Processing
- POS Systems
- Stocking and Replenishment
- Packaging and Labeling
- Weighing and Measuring
Timeline
Customer Service Teammate
Price Chopper
01.2018 - Current
Deli Clerk
Key Food Supermarket
06.2014 - 01.2015
Cashier/Deli Clerk
Larry's Deli
10.1999 - 07.2002
Bachelor of Arts - Fine Arts
School of Visual Arts