Dedicated professional with a proven track record in leadership, service, and patient care. Demonstrates exceptional proficiency in creating and implementing effective patient care programs, accompanied by a talent for mentoring, training, and improving the overall patient experience. Skilled in cross-functional collaboration, customer service, and process optimization, highlighted by success in multiple management roles within healthcare and hospitality sectors.
Currently performing a 12-week capstone project with the Assistant Administrator of HCA Florida Healthcare Northside. The project focuses on analyzing and improving patient transport and throughput to enhance operational efficiency and patient safety. The capstone involves a comprehensive review of current hospital workflows, including conducting staff surveys and observations to identify inefficiencies and bottlenecks. By addressing these operational challenges the project serves as a practical application of theoretical knowledge while aligning with my career goals in healthcare administration and leadership.