Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Lopez

San Diego ,CA

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Inventory Specialist

CVS Pharmacy
12.2023 - Current
  • Maintained accurate records of inventory levels, orders and deliveries.
  • Conducted regular physical counts to ensure accuracy of inventory records.
  • Resolved discrepancies between physical count and computerized records.
  • Monitored expiration dates on products and returned outdated stock to vendors.
  • Ordered supplies from vendors as needed to maintain adequate inventory levels.
  • Generated daily reports on stock levels, order status and other pertinent information.
  • Verified that all items received were correct according to the purchase order specifications.

Pharmacy Technician

CVS Pharmacy
02.2021 - Current
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Prepared prescription transfers to other pharmacies.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Entered prescription information into computer databases.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Customer Service Supervisor

Walmart
04.2018 - 04.2020
  • Provided day-to-day leadership to cultivate environment that exemplified company values.
  • Answered phone calls and responded to questions and concerns.
  • Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.

Education

High School Diploma -

Mission Bay High School
San Diego, CA
05.2011

Skills

  • Ordering and Stocking Medications
  • Cleaning and Sanitizing
  • Prescription Order Verification
  • Answering and Routing Calls
  • Issue Resolution
  • Problem-Solving
  • Handling Escalations
  • Work Prioritization
  • Team Building and Leadership
  • Decision Making
  • Performance Management
  • Team Leadership
  • Drug Inventory Control
  • Stock Control
  • Inventory Tracking
  • Item Tagging
  • Inventory Counts
  • Inventory Organization
  • Stock Replenishment
  • Ordering Supplies

Certification

  • Certified Pharmacy Technician (CPhT)

Timeline

Pharmacy Inventory Specialist

CVS Pharmacy
12.2023 - Current

Pharmacy Technician

CVS Pharmacy
02.2021 - Current

Customer Service Supervisor

Walmart
04.2018 - 04.2020

High School Diploma -

Mission Bay High School

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Daniel Lopez