Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Daniel Lopez

Campbell,CA

Summary

Dynamic and results-driven professional with a strong background in customer service and team collaboration at Los Gatos Cafe. Proven ability to optimize workflows and resolve problems effectively, while maintaining a professional appearance. Skilled in multitasking and communication, ensuring a seamless dining experience for guests. Great with hand tools and has experience with power tools. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Host/Restaurant Busser

Los Gatos Cafe
10.2021 - 06.2024
  • Supported servers, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Seated patrons based on guest preferences and seating availability.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Team Member

Jamba Juice
06.2019 - 06.2021
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.

Summer Intern

PGE
06.2018 - 07.2018
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Worked safely in testing and maintenance and followed internal policies and OSHA requirements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.

Education

Attended -

De Anza College
Cupertino, CA

High School Diploma -

Del Mar High School
San Jose, CA
06-2019

Skills

  • Team collaboration
  • Workflow optimization
  • Multitasking proficiency
  • Task prioritization
  • Impression management
  • Exceptional communication
  • Leadership
  • Problem resolution
  • Calm under pressure
  • Decision-making
  • Power/Hand Tools Efficient
  • Computer Literacy
  • Creative
  • Mathematically Proficient

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Video Gaming
  • Gym Workouts
  • Adventure Travel
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I participate in a variety of outdoor recreational activities
  • I like working with my hands and fixing things
  • Auto Repair/Restoration
  • Team Sports

Timeline

Host/Restaurant Busser

Los Gatos Cafe
10.2021 - 06.2024

Team Member

Jamba Juice
06.2019 - 06.2021

Summer Intern

PGE
06.2018 - 07.2018

Attended -

De Anza College

High School Diploma -

Del Mar High School

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Daniel Lopez