Dynamic individual with a background in customer service and event support. Known for effective communication and multitasking abilities, ready to contribute to a positive guest experience and operational excellence.
Overview
2
2
years of professional experience
Work History
Host/Restaurant Busser
Brunchies
Lutz, Florida
07.2024 - Current
Greeted and seated guests promptly in a busy brunch environment.
Managed reservation system to optimize table turnover and guest experience.
Assisted in training new hosts on procedures and customer service standards.
Coordinated with kitchen and waitstaff to ensure smooth service flow.
Monitored wait times and communicated updates to guests effectively.
Maintained cleanliness and organization of front-of-house areas during shifts.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Volunteer
Uso
Tampa, Florida
01.2024 - Current
Helped with prep, set up, and breakdown of community and public events.
Assisted with fundraising efforts, including event planning and donor outreach.
Provided assistance to staff in the daily operations of the organization.