Moises Pantoja
Raleigh,NC
Summary
Dedicated professional with strong interpersonal skills and a commitment to customer satisfaction. Effectively resolve guest inquiries and manage transactions while fostering a welcoming atmosphere through attentive service and team collaboration.
Overview
9
9
years of professional experience
Work History
Host/Restaurant Busser
Chestnut
Ashville, NC
11.2025 - 06.2026
- Greeted and welcomed guests with friendly, attentive service.
- Addressed guest inquiries and resolved issues promptly.
- Provided tailored support to guests with children and special needs, ensuring a welcoming and comfortable dining experience.
- Collaborated with team members to complete assigned tasks and enhance service delivery.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Managed administrative tasks, including filing documents and handling communications, to support operational efficiency.
Carpenter/Painter
Pantoja Painting LLC
Ashville, NC
05.2017 - 11.2025
- Constructed custom wood structures to meet specific client needs for residential and commercial projects.
- Operated hand and power tools to accurately cut, shape, and assemble materials for high-quality finishes.
- Inspected completed work to ensure quality and compliance with specifications.
- Resolved escalated customer service issues to enhance overall client satisfaction and retention.
Education
Associate in Engineering Technology - Civil Engineering
Wake Technical Community College
Raleigh, NC12-2028
High School Diploma -
School of Inquiry And Life Sciences At Asheville
Asheville, NC06-2026
Skills
- Guest service
- Customer service
- Guest engagement
- Upselling techniques
- Food safety practices
- Shift management
- Team collaboration
- Time management
- Project management
- Problem analysis
- Communication skills
- Strong interpersonal skills
- Professional appearance
Timeline
Host/Restaurant Busser
Chestnut
11.2025 - 06.2026
Carpenter/Painter
Pantoja Painting LLC
05.2017 - 11.2025
Associate in Engineering Technology - Civil Engineering
Wake Technical Community College
High School Diploma -
School of Inquiry And Life Sciences At Asheville