Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures.
Hi, I’m
Daniel Lottier
Washington,DC
Summary
Overview
9
years of professional experience
1
Certification
Work History
NTTDATA, MEDSTARHEALTH
Information Security Specialist
12.2020 - Current
Job overview
- Implement and develop processes for the Identify and access Management (IAM) program with a security focus. Analyzing automated and authorization-driven identity access.
- Analyze and document functional and nonfunctional requirements for various IAM domains such as Access Management, Identity Lifecycle Management, Privileged Access Management, Reporting and Analytics.
- Develop and manage role and privilege verification functions. Provisions, deprovisions and modifies user access as defined by established SLAs, documenting activities into appropriate systems for random reviews of accuracy and compliance.
- Work with vendors and business partners to develop and manage the IAM Application. Monitor internal control systems to ensure appropriate information access levels and security is maintained.
- Worked flexible hours; night, weekend, and holiday shifts.
- Perform detailed analyses and recommends technical solutions to deliver account provisioning automations.
- Managed information system regulatory compliance to meet updated guidelines.
- Consulted with team members to assess flawed root causes and plan for remediation.
- Drafted detailed security policy to govern and support technology decisions.
NTT Data / MedStarHealth
Delivery Specialist/DELIVERY SPECIALIST/IT Manager
01.2020 - 12.2020
Job overview
- Provided technical consulting, network maintenance and end-user troubleshooting support to approximately 3,000+ users, 2 main locations, 4-5 doctors offices Aligning IT process/department groups by facilitating communication and collaboration
- Enhancing operational efficiency by standardizing IT processes, guidelines, standard operating procedures, and enabling better related strategic planning.
- Execution of technical strategy and vision with business objectives and pain points to provide a cohesive experience for the business.
- Prepared and delivered analyses of data to executive-level customers during weekly meetings and as determined by contractual deliverables to demonstrate the status of the environment.
- Oversaw daily performance of computer systems and immediately responded to High Severity (SLA) incidents to keep network up and running.
- Provide site Incident/Requests metrics to the Vice President and Chief Technology Officer.
NTTDATA Inc
SITE SPECIALIST / EXECUTIVE TEAM LEAD
04.2017 - 01.2020
Job overview
- Strategic Execution: High-Touch Support, IT Lead, Training, Technical Liaison, Team
- Management, Enhancing operational efficiency by standardizing IT processes, guidelines, standard operating procedures, and enabling better related strategic planning
- Execution of technical strategy and vision with business objectives and pain points to provide a cohesive experience for the business
- Prepare and deliver analyses of data to executive-level customers during weekly meetings and as determined by contractual deliverables to demonstrate the status of the environment
- Provide site incident metrics to the Vice President and Chief Technology Officer
- Successful windows 7 to 10 migration while minimizing downtime and disruption before, during and post migration
- Successful project delivery planning of Outlook migration of 1200 users to the
- Corporate office
- Spearheaded the efforts of client migration and deployment: facilitated equipment, hardware, and cabling relocation in support of the opening of a 4-floor facility
- Notable Contributions:
- Supported applications including, but not limited to, Microsoft Office suite, Windows operating systems, Mac operating system, and other in-house applications and Databases
- Responsible for the communication of System Outages and Planned Maintenance to appropriate user groups
- Successfully trained associates to troubleshoot and resolve all Tier 1 and 2 related issues.
- Worked independently and used resourcefulness when confronted with ambiguity.
Laureate International Universities
TECHNICAL ANALYST/ APPLICATION ADMINISTRATOR
07.2015 - 04.2017
Job overview
- Supported applications including, but not limited to, Microsoft Office suite, Windows operating systems, Mac operating system, and other in-house applications and Databases.
- Responsible for the communication of System Outages and Planned Maintenance to appropriate user groups.
- Successfully trained associates to troubleshoot and resolve all Tier 1 and 2 related issues.
- Assisted network group with tasks and troubleshot.
- Delivered training, documentation and end-user support.
- Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
- Offered system and application support to internal employees.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
BALTIMORE CITY PUBLIC SCHOOLS/ INTEGRATED SUPPORT SERVICES
TECHNICAL ANALYST
04.2014 - 07.2015
Job overview
- Strategic Execution:
- Troubleshooting, User Device Support, Peripheral & Computer Maintenance, Implemented and administered directory services security policies, standards, and procedures; Analyzed business requirements for software capabilities
- Formulated, installed and configured Lync/Skype for Business for clients
- Provided support for the global Exchange environment, both on premise and in the cloud
- OFFICE 365 ADMINISTRATOR
- Authored technical requirement documentation to suit business goals and technological limits.
- Performed quality assurance and quality control assessments of support ticket fulfillment.
Education
ITT Technical Institute Of Technology
Associate of Applied Science from Information
Technology/Network System
Administration
06.2015
University Overview
Graduated with Honors
Edmondson Westside HighBaltimore, MD
High School Diploma
University Overview
- Professional Development: Business Administration Technology
- Extracurricular Activities: Tennis, Basketball, Track and Field
- FBLA (Future Business Leaders of America) Member
Skills
- Identity Life-Cycle Manage
- Security Information and Event Management (SIEM)
- Data Reports
- Reading Comprehension
- Technology Strategy & Execution
- Site Management
- Stakeholder Engagement
- IT Deployment & Modernization
- Project Management
- Helpdesk & Remote Support
- IT & Systems Administration
- LAN & WAN Network
- Risk Management Framework
Accomplishments
Accomplishments
- Provided identity and access management along with information security functions in support of a large HealthCare Enterprise, including support of Identity and access management, privileged access management, network access control, incident response, and security event and incident management
- Supervised team of 10 staff members.
- Trained end users on proper security protocol to minimize cybersecurity attacks.
Certification
Security + : CompTIA, (2020) Linux +
Timeline
Information Security Specialist
NTTDATA, MEDSTARHEALTH
12.2020 - Current
Delivery Specialist/DELIVERY SPECIALIST/IT Manager
NTT Data / MedStarHealth
01.2020 - 12.2020
SITE SPECIALIST / EXECUTIVE TEAM LEAD
NTTDATA Inc
04.2017 - 01.2020
TECHNICAL ANALYST/ APPLICATION ADMINISTRATOR
Laureate International Universities
07.2015 - 04.2017
TECHNICAL ANALYST
BALTIMORE CITY PUBLIC SCHOOLS/ INTEGRATED SUPPORT SERVICES
04.2014 - 07.2015
ITT Technical Institute Of Technology
Associate of Applied Science from Information
Technology/Network System
Administration
Edmondson Westside High
High School Diploma
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