Daniel Lozada
Brooklyn,NY
Summary
My Name is Daniel Lozado, I am a Motivated hardworking professional with a strong focus on safety, efficiency, and exceptional passenger experience. Experienced in fast-paced, high-responsibility environments, with the ability to stay composed under pressure and adapt quickly to changing situations. Skilled in communication, teamwork, and problem-solving, with a passion for the aviation industry and a commitment to delivering reliable and professional service.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Ramp Agent
DNATA
Queens, USA
05.2024 - 05.2025
- Conducted safety checks on equipment before use to ensure compliance.
- Monitored weather conditions to adjust operations accordingly for safety.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Ground Handler
FedEx
Brooklyn, USA
08.2022 - 11.2023
- Operated ground support equipment to transport packages to designated areas.
- Checked passenger manifests against tickets for accuracy before allowing them onboard the aircraft.
- Prepared catering orders for incoming flights as per specified requirements.
Driver/Customer Service
United Postal Service,UPS
Brooklyn, USA
01.2020 - 07.2022
- Assisted customers with inquiries and product information to enhance satisfaction.
- Collaborated with team members to improve service delivery and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High school diploma -
Clara Barton High School
Brooklyn, NY 09.2018 - 06.2021
Some College (No Degree) - Computational Science
Borough of Manhattan Community College
New York, NYSkills
- Safety compliance
- Weather monitoring
- Ground support operations
- Customer service
- Team collaboration
- Effective communication
- Time management
- Heavy lifting
- Ground support services
- Loading and unloading
- FAA regulations
Certification
Driver's License, Class D
Timeline
Ramp Agent
DNATA
05.2024 - 05.2025
Ground Handler
FedEx
08.2022 - 11.2023
Driver/Customer Service
United Postal Service,UPS
01.2020 - 07.2022
High school diploma -
Clara Barton High School
09.2018 - 06.2021
Some College (No Degree) - Computational Science
Borough of Manhattan Community College