Daniel Lucio
San Elizario,TX
Summary
Enthusiastic professional eager to contribute to business success. Brings reliability combined with focus on customer satisfaction and teamwork.Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset.Eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
6
6
years of professional experience
Work History
Team Member
Academy Sports Outdoors
El Paso, TX
06.2023 - Current
- Collaborated with team members to achieve daily goals.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to maximize productivity and efficiency.
- Developed positive customer relationships through friendly greeting and excellent service.
Delivery Driver
DoorDash
El Paso, Texas
07.2022 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Team Leader
Jack in the Box
El Paso, TX
07.2022 - 05.2023
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed strategies for problem solving and conflict resolution among team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Team Member
Jack in the Box
El Paso, TX
08.2019 - 07.2022
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Received, processed, and stocked merchandise in accordance with store policies.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Assisted customers with product selection and ordering process.
- Developed positive customer relationships through friendly greeting and excellent service.
Pizza Maker/Delivery Driver
Kings Pizza
San Elizario, TX
04.2018 - 07.2019
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Greeted customers upon entering the store with friendly demeanor.
- Assisted customers with product selection and ordering process.
- Maintained a clean and organized work area throughout shift.
Education
High School Diploma -
San Elizario High School
San Elizario, TX06-2019
Some College (No Degree) - Mathematics
El Paso Community College
El Paso, TXSkills
- Cash Handling
- Complaint resolution
- Customer Service
- Workplace Safety
- Money Handling
- Collaboration and Teamwork
- Decision-making capabilities
- Fluent in spanish and english
- Problem-Solving
Timeline
Team Member
Academy Sports Outdoors
06.2023 - Current
Delivery Driver
DoorDash
07.2022 - Current
Team Leader
Jack in the Box
07.2022 - 05.2023
Team Member
Jack in the Box
08.2019 - 07.2022
Pizza Maker/Delivery Driver
Kings Pizza
04.2018 - 07.2019
High School Diploma -
San Elizario High School
Some College (No Degree) - Mathematics
El Paso Community College