Contributed to overall company growth by consistently meeting or exceeding sales targets for security system installations.
Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
Conducted rigorous testing of new security technologies before recommending them to clients for implementation.
Reduced response times for security incidents by streamlining communication protocols within the team.
Developed customized security solutions to address specific client needs and concerns.
Ensured client satisfaction with timely installations of security systems, including access control and CCTV equipment.
Security Technician
Cook Electrical
01.2023 - 05.2023
Streamlined installation processes, ensuring smooth implementation of security devices at client sites.
Reduced false alarms by conducting thorough inspections and addressing potential issues proactively.
Trained new technicians on company procedures, equipment usage, and troubleshooting techniques to ensure consistent quality across the team.
Optimized system performance through routine testing, calibration, and adjustment of security equipment.
Protected sensitive information by adhering to strict confidentiality protocols when handling client data.
Trained clients'' staff in the operation and management of their CCTV systems, enabling effective monitoring and response capabilities.
Conducted thorough site assessments prior to initiating work, identifying potential challenges and developing appropriate solutions.
Resolved technical issues promptly, minimizing downtime for critical surveillance systems.
Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
Low Voltage Technician
IMC
02.2015 - 05.2022
Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
Streamlined operations by organizing tools, materials, and workspaces for maximum efficiency.
Optimized system performance with routine maintenance of low voltage equipment and components.
Supported team members in completing projects successfully through effective collaboration and knowledge sharing.
Ensured code compliance through meticulous adherence to local regulations during installations and upgrades.
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Mounted panels for motion detectors, keypads and controls.
Trained newly hired technicians on proper installation of low voltage wiring systems.
Estimated numerical length of runs during new service installations.
Telecommunications Technician
Area Communications
01.2002 - 09.2015
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Installed wiring, cabling and networking hardware on customer premises.
Coordinated installation of new users and relocations of existing users.
Streamlined communication among team members, resulting in improved collaboration and increased productivity on the job site.
Calculated materials and time needed for each job.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Inspected installations to check for functionality and maintain customer satisfaction.
Network Administrator
PMC
09.2009 - 01.2015
Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
Designed scalable network architecture that allowed for seamless integration of new technologies as the company grew.
Managed vendor relationships to negotiate favorable contracts for hardware procurement while maintaining budgetary requirements.
Collaborated with cross-functional teams to implement new technologies and systems in alignment with business objectives.
Ensured smooth integration of acquired companies'' IT systems into the existing network, minimizing disruption to business operations while maximizing cost savings.
Ensured data integrity by implementing comprehensive backup strategies and disaster recovery plans.
Deployed antivirus and security solutions throughout entire system network.
Monitored system performance and responded to alerts.
Maintained applications to keep software current with necessary software updates and upgrades.
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.