Daniel Martinez
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Milams Market
Milams
08.2019 - Current
- Established strong working relationships with colleagues across departments, fostering a collaborative work environment conducive to problemsolving.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Education
Associate of Arts - Computer Science
Miami Dade College
High School Diploma -
Miami Southridge Senior High School
Miami, FL06.2020
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Money handling abilities
- Product Knowledge
- Order Fulfillment
- Reading Comprehension
- Complaint Handling
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Milams Market
Milams
08.2019 - Current
Associate of Arts - Computer Science
Miami Dade College
High School Diploma -
Miami Southridge Senior High School