Daniel Medford
Lakeville,MN
Summary
Developed leadership and coordination skills in a fast-paced, customer-service-focused environment. Expertise in managing teams, resolving conflicts, and ensuring efficiency through effective task delegation and operational oversight. Seeking to transition into a new field, leveraging strong organizational and communication abilities to contribute to new team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Ace Hardware
10.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Lead Maintenance Technician
Northwest Respiratory Services LLC.
03.2023 - Current
- Supervised technicians and assigned responsibilities.
- Increased overall equipment efficiency by optimizing maintenance processes.
- Oversaw procurement of parts necessary for repair of equipment.
- Served as primary point-of-contact between maintenance department and vendors, ensuring clear communication regarding parts delivery timelines and specifications.
- Contributed to cost savings initiatives by communicating with vendors to get the best deal on parts and equipment.
- Repaired and maintained medical oxygen equipment in accordance with manufacturer specifications.
- Taught classes and held training for new hires in all departments including management.
- Developed standardized operating procedures for routine maintenance tasks, promoting consistency across all team members and reducing errors.
Sales Associate
Ace Hardware
08.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Home School
05-2023
Skills
- Workplace safety
- Training and mentoring
- Continuous improvement
- Inventory management
- Team leadership
- Complaint resolution
- Efficiency
Certification
Emergency Medical Responder
Private Pilot's License
Timeline
Shift Supervisor
Ace Hardware
10.2024 - Current
Lead Maintenance Technician
Northwest Respiratory Services LLC.
03.2023 - Current
Sales Associate
Ace Hardware
08.2021 - 03.2023
High School Diploma -
Home School
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