Daniel Mendoza
El Paso,TX
Summary
Dynamic, resourceful and driven Loss Prevention professional with 10+ years of mentoring associates and building successful teams. Technically competent and analytical with excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Loss Prevention Lead
Marshalls Distribution Center
01.2023 - Current
- Instrumental in the training of the LP team in a DC start up while developing an effective team by building trust and acting with integrity.
- Enhanced productivity by conducting frequent audits, ensuring compliance with company policies and local regulations.
- Develop internal partnerships with multiple departments such as Transportation, Safety, Operations, HR partners, Facilities and outside agencies such as fire department, and external security.
- Managed day to day activity within the department to include planning, prioritizing workload and resource allocation.
- Maintained high level of motivation from associates while promoting and cultivating TJX culture.
- Ensures constant improvement of associates by reviewing best practice and methods to share recommendations on improvements.
Loss Prevention Officer
Marshalls Department Store
10.2013 - 01.2023
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Subject Matter Expert (SME) in training all new asset protection personnel.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Completed incident reports and activity logs for accurate, current records.
- Served as a key point of contact for staff members, addressing any loss prevention related questions or concerns in a timely and professional manner.
Loss Prevention Supervisor
Kohls Department Store
10.2010 - 10.2013
- Managed a team of Loss Prevention associates, providing guidance, support, and performance evaluations.
- Trained staff on loss prevention tactics and company procedures.
- Developed strong effective relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.
- Served as a liaison between store management and corporate leadership on matters related to loss prevention initiatives and concerns.
- Fostered a culture of integrity and accountability within the loss prevention team emphasizing the importance of ethical conduct in all professional activities.
- Monitored paperwork procedures to prevent error-related losses.
Education
No Degree - Engineering (Pre-Engineering)
The University of Texas At El Paso
El Paso, TXSkills
- Team building
- Task Prioritization
- Effective Communication
- Active Listening
- Multitasking Abilities
- Problem-Solving
- Incident Reporting
- Policy Implementation
Timeline
Loss Prevention Lead
Marshalls Distribution Center
01.2023 - Current
Loss Prevention Officer
Marshalls Department Store
10.2013 - 01.2023
Loss Prevention Supervisor
Kohls Department Store
10.2010 - 10.2013
No Degree - Engineering (Pre-Engineering)
The University of Texas At El Paso