Daniel Mensah
AURORA,Colorado
Summary
Finance undergrad with knowledge in Accounting 1, Accounting 2 calculus, Excel, and managerial finance. Prepare to apply theoretical knowledge to real-world challenges in an internship. Learning analytical skills, attention to detail, and proactive problem-solving. Dedicated to contributing to financial analysis and decision-making in a dynamic team environment.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
Dickinson, North Dakota
03.2020 - 06.2023
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customers' questions and provided information on store procedures or policies.
- Handled returns and exchanges according to company policies.
- Handled customer complaints professionally escalating issues when necessary.
Airport Passenger Service Agent
Prospect Airline Services
AURORA, CO
07.2023 - Current
- Greeted passengers and assisted with check-in procedures.
- Assisted disabled passengers during boarding, deplaning, and connecting flights.
- Coordinated ground transportation services for arriving and departing passengers.
- Monitored passenger activities at the gate area prior to departure.
- Conducted pre-flight security checks on passengers and baggage.
- Assisted passengers in making flight connections.
Education
No Degree Yet - Finance
Metropolitan State University of Denver
Denver, CO05-2025
High School Diploma -
Dickinson High School
Dickinson, ND05-2021
Skills
- Special Needs Support
- Passenger Assistance
- Complaint Handling
- Check-in procedures
- Baggage handling abilities
- Excel Learner
Languages
Twi
Professional
English
Full Professional
Timeline
Airport Passenger Service Agent
Prospect Airline Services
07.2023 - Current
Cashier
Walmart
03.2020 - 06.2023
No Degree Yet - Finance
Metropolitan State University of Denver
High School Diploma -
Dickinson High School