Dedicated, organized, responsible and creative workers. More than 10 years experience of Logistician, RH Assistant, custodian supervisor, cashier, Senior Security and including supervisory experience. recognized for dynamic work ethic, interpersonal skills and problem-solving skills. have the ability to communicate effectively and remain calm in stressful situations.
Overview
2
2
years of professional experience
Work History
Senior Security Assistant
Boston University
11.2023 - Current
Monitor access of residents and guests to the large residences on campus and Notify the proper authorities in the event of an emergency such as fire, crime, or medical problems
Control visitor and employee building access and Conduct security checks for specified areas
Remain alert to their surroundings at all times and represent the University at the front end
Provides a high level of customer service by interacting with students, visitors and staff in a professional manner that is proactive, friendly and helpful
Welcomes and acknowledges visitors, students, and staff; provides information and directions to students and visitors; anticipates the needs of others
Assists individuals with disabilities and mobility issues
Communicate specific students, visitors, and staff requests accurately & Immediate response to emergencies whenever necessary to assist them
Following required procedures related to fire prevention, property patrol, traffic control, and other related investigations
Communicate to the supervisor daily shift
Provides a security presence, which includes conflict resolution, access control and requesting services
Enforces rules, regulations as required And Provides other assistance to Security field staff as directed
Reports and keeps current on security issues and concerns
Cashier (part Time)
Home Depot
08.2023 - Current
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit & Issue receipts, refunds, change
Resolve customer complaints, guide them and provide relevant information
Greet, engage customers when entering & leaving the store.
Security, Custodian and Supervisor/ Assistant RH
Doctors without borders France & Holland (MSF)
09.2021 - 06.2023
Performed administrative tasks, entered data into HR database
Managed the daily operations including scheduling payroll, cash handling, and delegating tasks as needed
Control and monitor surveillance equipment, and perform building and equipment inspections
Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours
Complete daily reports, including relevant information, observations, surveillance footage, and signatures
Detecting and reporting irregularities and bringing up suggestions
Managing and Supervised a team of 8 custodians Custodians maintained 2 large buildings (residential/offices)
Following required procedures related to fire prevention, property patrol, traffic control, and other related investigations
Education
Bachelor of Science in Business Administration -
Episcopal University of Haiti
01.2016
Skills
Ability to stay calm under pressure
Ability to think quickly and make decisions
Flexibility
Adaptable
Self-motivated and willing to learn new skills quickly & relevant
Professional
Strong interpersonal and communication and customer service skillsRecognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios Works effectively both independently and in teams
Strong problem solving skills Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes
Customer service skills; accessible, energetic, concerned, empathetic, positive attitude
Ability to receive instruction and communicate appropriately while moving and from emergent situationshigh level integrity & Good skill of surveillance and collaboration
Conflict resolution
Strategic thinking
Creative
Persistence and Attention to detail
KnowledgeOfdifferent strategies to keep an environment safe and secure
Adaptable to changing priorities Good judgment to identify the best course of action when faced with dangerous situations
Good verbal, written communication interpersonal skills
Languages: Strong English, Fluent French and creole