Sammy Maaele-Mageo
Seattle,WA
Summary
Experienced professional with a proven track record in leadership and relationship-building. High-energy manager skilled at assembling and motivating dynamic teams. Excels at fostering a company culture that encourages open communication, allowing staff members to voice questions, concerns, and contribute innovative ideas that propel company growth.
Diligent Custodian with solid background in providing security and ensuring safety in various environments. Successfully managed access control, incident response, and patrolling duties, maintaining secure atmosphere. Proven skills in conflict resolution and communication to effectively handle challenging situations.
Experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently. Security professional with strong experience in maintaining safe environments and preventing unauthorized access. Demonstrated ability to handle emergencies calmly and efficiently while collaborating with team members to achieve security goals. Reliable and adaptable, showcasing proficiency in surveillance, incident reporting, and conflict resolution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Roxbury Lanes Casino
Seattle, WA
10.2025 - 02.2026
- Monitored premises to ensure safety and security of patrons and staff.
- Conducted regular patrols to identify and mitigate potential security threats.
- Responded promptly to incidents, facilitating appropriate resolutions and maintaining order.
- Collaborated with local law enforcement during emergencies to enhance response effectiveness.
- Poker Fills
- Maintained detailed reports of incidents, enhancing accountability and operational transparency.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Completed full building and grounds patrols to spot and investigate concerns.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Assisted guests and employees with directions and information, improving their overall experience on premises.
Custodial Worker
California Medical Facility
Solano, Ca
08.2025 - 09.2025
- Maintained cleanliness and sanitation in patient areas, ensuring compliance with health standards.
- Operated floor care equipment, including buffers and vacuums, to enhance facility appearance.
- Conducted routine inspections of facilities to identify maintenance needs and address issues promptly.
- Assisted in training new staff on cleaning protocols and safety procedures for optimal performance.
- Helped Incarcerated individuals with training in custodial services. Sanitation, mopping, sweeping floors. Restocking hand soap, hand sanitizer, toilet paper, paper towels throughout the facility.
- Developed inventory tracking system for cleaning supplies, reducing shortages and improving workflow efficiency.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Moved furniture for cleaning and set up for special events.
- Reported vandalism or other damage to property to supervisor.
- Checked in and stocked inventory throughout facility.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Custodian
Salvation Army Social Services
Seattle, WA
02.2024 - 11.2024
- Performed daily sanitation tasks to reduce germs and maintain health standards.
- Conducted minor repairs to fixtures by replacing light bulbs and fixing leaks.
- Carpeted and stripped floors to maintain cleanliness and extend lifespan.
- Collected and disposed of trash by following proper disposal procedures.
- Updated safety signage to inform others of wet floors or hazards.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Reported vandalism or other damage to property to supervisor.
Surveillance Officer
Roxbury Casino
Seattle, WA
10.2023 - 12.2023
- Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
- Identified and documented unauthorized actions by employees.
- Monitored guests for signs of suspicious or criminal activity.
- Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
- Recorded audio and video of back-end money movements.
- Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
- Ensured compliance with company policies and procedures through consistent monitoring and enforcement of rules among employees and visitors.
- Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
- Enhanced overall situational awareness by effectively utilizing surveillance equipment, such as cameras and access control systems.
- Improved overall security by regularly assessing risks, vulnerabilities, and recommending necessary adjustments to protocols.
Stockroom attendant 2
Harborview Medical Center Food Nutrition Services Department
Seattle, WA
06.2022 - 09.2023
- Off load frozen and cold freight
- Put away goods in its proper areas
- Inventory for frozen, cold, dry goods, and tube feeding liquids for assigned pantries throughout the hospital
- Restock Pantries with dry, frozen, and cold food
- Also restock tube feeding liquids
- Customer service calls
- Rotating stock in freezer and cooler
- Also rotating stock in the pantries
Stockroom Attendant Lead
Harborview Medical Center Linen Department
Seattle, WA
07.2017 - 06.2022
- Answer frequent customer service calls in a fast-paced environment
- Linen pick-up and drop-off throughout the hospital
- Organize linen room for day shift staff
- Offload scrubs
- Transport carts, sometimes using 'tugger' equipment
- Handle escalated customer issues or calls
- Directly support the work of Stockroom Attendants
- Restock scrub carts for hospital employees
- Inventory on return linen carts, input in computer
- Restock linen carts with bath towels, blankets, washcloths, patient gowns etc
- Restock hospital clinics with clean linen
- Customer service calls
- Shift report, for supervisor, and management
- Report on night shift activities
- Prepare night shift duties, making adjustments due to staffing shortages
- Organize team huddles for night shift, discussing patient care, and employee safety
Supervisor, Cap Team (Receiving)
Walmart
Renton, WA
07.2014 - 07.2017
- Supervised 15 direct reports for receiving operations
- Offloaded dairy, grocery, furniture items from trucks
- Scanned shipments
- Logged in grocery products using online inventory system
- Stocked, priced, front-faced and rotated merchandise
- Organized team meetings
- Finalized paperwork for merchandise
- Scheduled work assignment for team members
- Supervised team on stocking merchandise on the sales floor
- Followed proper procedures for handling of tenders, use of tares, sales of alcoholic beverages and use of PLUs and UPCs
- Ensured a safe and secure work area
- Maintained knowledge of current product locations
- Swept floors and maintained sweep logs
- Managed a sampling program to introduce customers to new products
- Offered product samples, answered questions and suggested products
- Greeted all customers
- Used propane forklift to load trailer at warehouse
- Packed containers and re-packed damaged containers
- Verified and recorded the count and condition of cargo received
- Worked at a rapid pace to meet tight deadlines
- Rotated stock by code and receiving date
Housekeeping, Maintenance Worker
Norwood Pines Care Center
Sacramento, CA
01.2012 - 12.2013
- Company Overview: convalescent home and Alzheimer's center
- Cleaned various areas, furniture throughout the center
- Answered customer service calls for deliveries
- Restocked supplies, toilet paper, paper towels etc
- Clean patients rooms, clean bathrooms, wiped down walls, dust mop, and mop floors
- Pressure wash through out the facility
- Scrub bathroom floors with sidewinder
- Remove soil linen and deliver to laundry
- Restock clean linen closets, bath towels, bath blankets, patient gown etc
- Sanitize nurses station
- Change out trash throughout the facility, also sanitize garbage cans
- Experience working around with patients with Alzheimer's and dementia
- Convalescent home and Alzheimer's center
Skills
- Staff development
- Complex problem-solving and resolution
- Inventory control
- Forklift operation
- Walking stacker operation
- Electric jack operation
- Ability to stay calm under pressure
- Excellent customer service skills
- Ability to scrub and buff floors
- Sound judgment
- Strong communication skills
- Performance evaluations
- Fast learner
- Employee scheduling
- Strong organizational skills
- Work independently
- Cleaning and sanitizing
- Customer service
- Facility security
- Crowd control
- Situational awareness
Certification
Forklift Certification
Languages
English
Full Professional
Timeline
Unarmed Security Guard
Roxbury Lanes Casino
10.2025 - 02.2026
Custodial Worker
California Medical Facility
08.2025 - 09.2025
Custodian
Salvation Army Social Services
02.2024 - 11.2024
Surveillance Officer
Roxbury Casino
10.2023 - 12.2023
Stockroom attendant 2
Harborview Medical Center Food Nutrition Services Department
06.2022 - 09.2023
Stockroom Attendant Lead
Harborview Medical Center Linen Department
07.2017 - 06.2022
Supervisor, Cap Team (Receiving)
Walmart
07.2014 - 07.2017
Housekeeping, Maintenance Worker
Norwood Pines Care Center
01.2012 - 12.2013