Daniel Mogollon
Dover,NJ
Summary
Driven worker with a proven ability to excel in high-pressure environments, leveraging exceptional time management, active listening, and cash handling expertise to deliver outstanding customer service. Demonstrated success at Seasons 52 and Natirar in enhancing customer satisfaction, streamlining service processes, and minimizing errors, resulting in improved efficiency and productivity. Committed to upholding accuracy, efficiency, and quality in all operations
Overview
2
2
years of professional experience
1
1
Certification
Work History
Foodrunner/Host
Seasons 52
10.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Operated cash register for cash, check, and credit card transactions
Cook
Natirar
08.2022 - 10.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
Education
Bachelors - Finance
Berkeley College
Woodland Park, NJ01-2026
Skills
- Strong work ethic
- Time management
- Customer service
- Cash handling
- Flexible schedule
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- OSHA Certified
- CPR/AED Certification
Timeline
Foodrunner/Host
Seasons 52
10.2023 - Current
Cook
Natirar
08.2022 - 10.2023
- OSHA Certified
- CPR/AED Certification
Bachelors - Finance
Berkeley College
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