Daniel Mohon
Batavia,IL
Summary
Seasoned Specialist offering five years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of company quarterly goals, tools, and methodologies. Committed to improving overall business processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Temporary Structure Specialist/ Manager
Affordable Party Tent Rentals
Batavia , IL
2018.06 - Current
- Responsible for leading two-three men crew on a daily basis. Seasonal work calls for quick thinking and fast problem solving for company demands and customer expectation and satisfaction.
Attendant
Funway Ultimate Entertainment Center
Batavia , IL
2017.01 - 2018.05
- Greeted customers, answered their questions and provided them with assistance.
- Ensured that all customer service standards were met or exceeded during each shift.
- Assisted other staff members in completing tasks as needed.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Lifeguard
Woodsmoke Ranch
Seneca , IL
2016.06 - 2017.05
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Enforced all safety regulations and posted rules for patrons.
- Assisted with orientation sessions for new lifeguards in training.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Monitored surrounding environment constantly to watch for potential risks.
Education
Associate of Arts - Business Administration
Waubonsee Community College
Sugar Grove, IL2021-12
High School Diploma -
Batavia High School
Batavia, IL2019-05
Skills
- Project Requirements
- Administrative Tasks
- Employee Management
- Work Order Management
- Complaint Resolution
- Team Member Training
- Team bonding
- Teamwork
- Works well in small groups
- Open minded
- Quality Assurance
- Problem-Solving
Affiliations
- Captain of the Batavia High School varsity swim team senior year
Certification
- Forklift
Timeline
Temporary Structure Specialist/ Manager
Affordable Party Tent Rentals
2018.06 - Current
Attendant
Funway Ultimate Entertainment Center
2017.01 - 2018.05
Lifeguard
Woodsmoke Ranch
2016.06 - 2017.05
Associate of Arts - Business Administration
Waubonsee Community College
High School Diploma -
Batavia High School
- Forklift
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