Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Barista

Daniel Montiel

Summary

Dynamic and detail-oriented with experience at Starbucks, excelling in customer service and team collaboration. Proven ability to train staff and enhance sales through effective upselling techniques. Skilled in cash management and data analysis, consistently delivering high-quality service.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
08.2022 - Current
  • Maintained cleanliness and organization of workstations, adhering to health standards.
  • Trained new baristas on beverage preparation techniques and customer service protocols.
  • Handled cash transactions accurately while providing excellent customer service experience.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Built relationships with customers to ensure returning business

Cashier

Taco Bell
01.2022 - 05.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Implemented upselling techniques to increase overall sales volume during shifts.
  • Trained new cashiers on procedures and company policies for consistency in service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained cleanliness and organization of checkout area for optimal workflow.
  • Handled cash management, including balancing cash drawers at shift end.

Education

Bachelor of Arts - Accounting

Hofstra University
Hempstead, NY
05-2027

Skills

  • Time management
  • Attention to detail
  • Team collaboration
  • Customer Service
  • Microsoft Excel
  • Problem solving
  • Organization
  • Data analysis
  • Adaptability

Affiliations

  • Accounting Society
  • Tax Society

Timeline

Barista

Starbucks
08.2022 - Current

Cashier

Taco Bell
01.2022 - 05.2022

Bachelor of Arts - Accounting

Hofstra University

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Daniel Montiel