Daniel Moore
Gulfport,FL
Summary
Accomplished Store Manager with a proven track record at Autozone, enhancing operational efficiency and customer satisfaction through expert inventory management and exceptional leadership skills. Spearheaded a team-oriented environment, significantly improving staff training and customer service, resulting in a noticeable increase in positive customer feedback.
Overview
10
10
years of professional experience
Work History
Store Manager
Autozone
St. Petersburg, FL
01.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associates - Water And Waste Water
Sava: Sacramento Academic And Vocational Academy
Sacramento, CA03.2000
12 Yrs - Standard School
Land O' Lakes High School
Land O' Lakes, FL05.1987
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Team leadership and coaching
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Shift Scheduling
- Employee Training
- Inventory Control
- Recruitment and hiring
- POS Systems
- Team motivation
- Recruiting and Hiring
- Leadership Development
- Supply Ordering
- Policies and Procedures
- Store displays
- Staff Management
- Payroll Management
- Loss Prevention
- Bank and Safe Deposits
Languages
Spanish
Elementary
Timeline
Store Manager
Autozone
01.2015 - Current
Associates - Water And Waste Water
Sava: Sacramento Academic And Vocational Academy
12 Yrs - Standard School
Land O' Lakes High School