Daniel Moore
Okemos,MI
Summary
Accomplished Area Relationship Manager with a proven track record at DRF Water Heating Solutions, enhancing sales growth and fostering key retail relationships. Expert in account management and team development, demonstrated through strategic sales analysis and targeted training programs. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing exceptional time management and relationship-building skills.
Overview
13
13
years of professional experience
Work History
Area Relationship Manager
DRF Water Heating Solutions
10.2018 - Current
- Developed strong relationships with key retail managers, fostering trust and loyalty throughout the assigned region.
- Analyzed sales data to identify areas for district and store improvement and implemented strategies to maximize sales growth.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Department Supervisor
The Home Depot
07.2015 - 10.2018
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Built relationships with pro customers to maintain goodwill and gain additional business.
Assistant Store Manager
Sam's Club
05.2013 - 07.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Loss Prevention Manager
Sam's Club
03.2012 - 05.2013
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
Education
Business Administration And Management
Baker College
Flint, MIAssociates - Criminal Justice
Schoolcraft College
Livonia, MIMCOLES - Criminal Justice
Wayne County Regional Police Academy
Garden CitySkills
Relationship building and management
Timeline
Area Relationship Manager
DRF Water Heating Solutions
10.2018 - Current
Department Supervisor
The Home Depot
07.2015 - 10.2018
Assistant Store Manager
Sam's Club
05.2013 - 07.2015
Loss Prevention Manager
Sam's Club
03.2012 - 05.2013
Business Administration And Management
Baker College
Associates - Criminal Justice
Schoolcraft College
MCOLES - Criminal Justice
Wayne County Regional Police Academy
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