Daniel Moreman
Elizabethtown,KY
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
17
17
years of professional experience
Work History
Production Supervisor
Akebono Brake
10.2010 - 08.2021
- Resolved issues quickly to maintain productivity goals.
- Managed team of 20-100 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Customer Service Representative
Lowes Home Improvment
06.2007 - 10.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Lifeguard
City Of Elizabethtown
05.2006 - 09.2006
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
Crew Member
Chik-Fil-A
03.2004 - 05.2006
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Nursing
Elizabethtown Community And Technical College
Elizabethtown, KY12.2023
University of Kentucky
Lexington, KYBiological And Physical Sciences
Elizabethtown Community And Technical College
Elizabethtown, KYHigh School Diploma -
Central Hardin High School
Cecilia, KY06.2005
Skills
- Staff Management
- Train Employees
- Training and Development
- Complex Problem-Solving
- Staff Development
- Employee Leadership
- Disciplinary Action
- 5S Principles
- Equipment Monitoring
- Employee Counseling
- Time Management
- Judgment and Decision-Making
Timeline
Production Supervisor
Akebono Brake
10.2010 - 08.2021
Customer Service Representative
Lowes Home Improvment
06.2007 - 10.2010
Lifeguard
City Of Elizabethtown
05.2006 - 09.2006
Crew Member
Chik-Fil-A
03.2004 - 05.2006
Nursing
Elizabethtown Community And Technical College
University of Kentucky
Biological And Physical Sciences
Elizabethtown Community And Technical College
High School Diploma -
Central Hardin High School