Daniel Morris
Milledgeville,GA
Summary
Dynamic and results-oriented Warehouse Operations Senior Manager with extensive experience in manufacturing, retail, and wholesale distribution centers. Proven ability to implement innovative process improvements and guide startups through rapid growth phases. Recognized for exceptional communication, interpersonal, and time management skills, fostering high-performance teams through effective training, coaching, and performance management strategies. Committed to leveraging strategic planning and execution expertise to enhance workflow optimization and drive organizational success.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
BASS PRO
01.2023 - 09.2023
- Sun - Wed
- Oversaw 4 supervisors covering (receiving, put away, picking and shipping).
- Found opportunities for process improvements in receiving, shipping and put away.
- Lowered costs in picking increased UPH thru moving outfitters to hot spots.
- Set up weekly 1 on 1 meetings with my supervisors
- Had the initial outfitter 1 on 1 with the supervisors , so they knew how to run their 1 on 1 monthly meetings.
- Reports Monitoring
- Created the comfort email for supervisors and leads to know their business.
- Promoted outfitters to leads ,trainers by working with them to improve their blind spots.
- Met with new outfitters on day 1, chatted daily to monitor their progress and get feedback on training.
- Held production meetings twice-a-day to go over plans vs Goals. Reviewed personal movement.
- Monitored safety in all areas
- Responsible for accountability of supervisors.
- Worked with HR on various issues
- Ensured company policies and procedures were followed. Reviewed cross training in all areas.
Manager 2 ND Shift Operations
DOLLAR GENERAL
05.2021 - 10.2022
- SOP adherence and accountability with the Supervisors to ensure the associates are following the SOP’s.
- Setting daily plans and working with the supervisors to complete the plan and set up the next shift for success
- Team development action planning, look for gaps in processing to set plans to correct these
- Department budget monitoring monthly
- Review previous days performance
- Weekly staffing reviews and meeting with the supervisors to review and look forward
- Partner with HR on staffing needs
- Positive recognition for associates
- Communication in a 360- degree circle ( team, supervisors, Assistant Directors)
Senior Manager, NC66 2nd Shift Operations
POLO RALPH LAUREN
01.2016 - 04.2020
- Formulated plan for induction encompassing all four areas; oversaw communications, follow-up, and flexibility to shift gears for evolving developments. Met with the Wave Planner to establish a daily goal for induction and pulls from reserve. Lead pre-shift meeting with all four managers, rotated to visit start-up meetings in the different departments, monitored pulls to catch stragglers, collaborated with managers on a diverse range of issues/needs to ensure success.
- Team Building & Leadership: Spearhead all aspects of day-to-day building operations (inbound, picking, sortation, and outbound with VAS) on the 2 nd shift in collaboration with all reporting managers; oversaw four managers between 60 slow periods to 150 peak for 2nd shift.
- Process Development & Improvement: Conceptualized, developed, and instituted the method for the waving of work to the processing floor, a standardized process still in use 16 years later; developed and implemented an innovative process centralized on eliminating several touches.
- Department Growth Strategy & Staff Development: Strategically coordinated/elevated training for temporary workers to bolster VAS, a progressively growing business sector.
Senior Manager, Mid-shift Reserve / 2nd Shift Operations
Polo Ralph Lauren
01.2013 - 12.2016
- Directed three managers over two shifts and collaboratively ran the only weekend schedule in the building.
- Continuous Improvement: Initiated SAP implementation, completed successful migration project of Chaps, accelerated put away accuracy, and selected FCP accuracy.
- Staff Training & Development: Developed driver training for reserve drivers, to include HR documentation.
Senior Manager, Mid-shift Outbound / 2nd Shift Operations
Polo Ralph Lauren
01.2008 - 12.2013
- Managed all facets of daily operations for 2nd shift entailing direct shipments and indirect building responsibility .
- Continuous Improvement: Successfully effectuated significant improvement in SOPs, staffing, team building, and UPH.
- Customer Experience: Elevated the brand as a direct result of maintaining superior levels of customer service.
- Quantifiable Results: Successfully catapulted first percent diverts from mid-20% to upper 90%.
- Staff Training: Developed/standardized comprehensive training programs for DCC’s and new Supervisors/Managers.
- Process Improvement: Discovered the concept of residual stocking and the effect on short picks, in turn improving first pass picking in the picking department, and standardized process still utilized by and taught to leaders today.
- Workflow Optimization: Launched the swing trailers program due to the limitation to one shift loading eliminating the need for the off-site building for loads.
Education
Associate of Arts - Business Administration
Hartnell Junior College
Salinas, CA05.1979
Skills
- 5S
- Lean methodology
- Six Sigma
- Performance evaluation
- Inventory control
- Operational efficiency enhancement
- Change implementation
- Project coordination
- Employee training
- Team leadership
- Production oversight
- Logistics
- Supply chain management
- Financial planning
- Project management
- Kronos software proficiency
- Team management
- Dispute resolution
- Purchasing
- Operational efficiency management
- Forecasting
- New employee onboarding
- Software program development
Certification
Six Sigma Green Belt
April 2018 to Present
We had classes at Ralph Lauren for Leaders. I did off site projects.
Links
linkedin.com/in/daniel-morris-b954b792
Timeline
Operations Manager
BASS PRO
01.2023 - 09.2023
Manager 2 ND Shift Operations
DOLLAR GENERAL
05.2021 - 10.2022
Senior Manager, NC66 2nd Shift Operations
POLO RALPH LAUREN
01.2016 - 04.2020
Senior Manager, Mid-shift Reserve / 2nd Shift Operations
Polo Ralph Lauren
01.2013 - 12.2016
Senior Manager, Mid-shift Outbound / 2nd Shift Operations
Polo Ralph Lauren
01.2008 - 12.2013
Associate of Arts - Business Administration
Hartnell Junior College