Daniel Morrison
Georgetown,ON
Summary
Enthusiastic, competent, strategic-thinking individual versed in business and employee management. Offering 11 years of logistics experience. Decisive leader and shrewd problem solver with excellent communication and planning abilities.
Overview
11
11
years of professional experience
Work History
Feeder Dispatch Supervisor
United Parcel Service, UPS
09.2020 - Current
- Promotes a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Collaborates closely with other departments within the organization to optimize workflow processes across teams.
- Oversees vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
- Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.
- Minimizes cost of operations by optimizing routes for drivers to align with budget.
- Ensures adequate staffing levels to reduce overtime cost.
- Reviews daily service reports with Hub Supervisors to address performance issues.
- Reviews daily service reports to verify service levels are being met.
- Conducts daily load quality audits to reduce excess loads.
- Conducts hazardous material audits to ensure safe handling information is posted in trailers per government regulations.
- Reviews safety reports (DVIR, CCR and PITO) to comply with regulations.
- Monitors shifter performance to ensure trailers are moved to correct locations in the yard on time.
- Verifies trailers are loaded and/or empty as planned to ensure accuracy.
- Ensures compliance training is up to date for all employees within hierarchy.
- Manages the scheduling of all Feeder drivers in department (vacation / optionals)
- Manages the daily CPU dispatch through collaboration with customers, business development, industrial engineering and CPU dispatcher.
- Trains new Part-time supervisors, Operation Management Specialists and Administrative Assistants.
Feeder Full-time Administrative Assistant
United Parcel Service, UPS
06.2020 - 09.2020
- Validated daily yard check / live yard check to ensure the system matched what is physically in the yard. This is done to ensure all loaded trailers are processed and to avoid service failures.
- Prepared Red Tag Report and shared with automotive team in order to maintain and service tagged equipment in a timely manner.
- Validated Hub Action reports provided by Hub supervisors to ensure outbound trailers were accurately recorded.
- Answered gate phones. Inbounded and outbounded equipment accordingly.
- Prepared Agent Log with daily broker use / cost and shared with payroll.
Front-line Operations Supervisor
United Parcel Service, UPS
06.2014 - 06.2020
- Managed a work group of up to 30 people.
- Motivated and trained employees to maximize team productivity.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Ensured packages were sorted correctly.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Package Handler
United Parcel Service, UPS
03.2013 - 06.2014
Education
High School Diploma -
Weston Collegiate Institute
Toronto, ONSkills
- Logistics Expertise
- Proficient in Excel / Word / Outlook
- TFCS / TMS expert
- Timecards / GTS / Financial Management
- Hub Operations
- Ground Transportation
- Labour Relations
- Legal, Regulatory and Compliance
- Health and Safety
- Operations Management
- Collaborator - Network Building
- DOT Knowledge
Timeline
Feeder Dispatch Supervisor
United Parcel Service, UPS
09.2020 - Current
Feeder Full-time Administrative Assistant
United Parcel Service, UPS
06.2020 - 09.2020
Front-line Operations Supervisor
United Parcel Service, UPS
06.2014 - 06.2020
Package Handler
United Parcel Service, UPS
03.2013 - 06.2014
High School Diploma -
Weston Collegiate Institute