Daniel Muniz
Lynwood,Ca
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Agent
Dhl Express
01.2024 - Current
- Oversaw daily operations within the team, ensuring smooth workflows and efficient task completion.
- Managed a team of agents, providing guidance and support to achieve performance goals.
- Providing daily reports to supervisors about what has been accomplished
- Responsible for the safety of my team
- Enhanced team productivity by implementing efficient work processes and streamlining communication.
- Responsible to communicate with other leads and supervisors in order for us all to achieve our goals as process as much freight as possible.
- Worked closely with senior management on strategic planning efforts that contributed significantly toward meeting organizational objectives.
- Trained new hires on company policies, procedures, and best practices, ensuring consistent service quality across the team.
ISA Agent
Dhl Express
08.2021 - 01.2024
- Fully understood the functions of every roll in the operation.
- Continually honed skills in operating various equipment such as tugs, pallet jacks, and forklifts to optimize workflow and enhance efficiency.
- Improved overall safety with effective communication and collaboration among team members.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Demonstrated exceptional navigational abilities during challenging weather conditions, ensuring successful completion of towing assignments.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
Business, Leadership, Public Speaking -
Compton College
09.2020
Skills
- The ability to work in a team
- Impeccable work ethic
- Leadership qualities
- Problem solving skills
- Analytical and quantitative skills
- Clear Communication
- Stress Management
- Fluent in English and Spanish
- Task Delegation
- Decision-making capabilities
Accomplishments
Received recognition from supervisors because I maintained a calm and composed mentality throughout difficult high stress scenarios.
Certification
Lock certification-Dhl Express.
Timeline
Lead Agent
Dhl Express
01.2024 - Current
ISA Agent
Dhl Express
08.2021 - 01.2024
Business, Leadership, Public Speaking -
Compton College