Forward-thinking Senior Manager adept at managing teams of [Number] employees with [Number] direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
16
16
years of professional experience
Work History
Senior Manager, Digital Order Processing
Nelson Laboratories, LLC
01.2019 - 03.2024
Directed Invoicing, Purchase Order, and Reporting teams, enhancing operational efficiency
Managed Working Capital, Work in Process, and Unbilled Revenue, optimizing financial performance
Developed and maintained SOX compliance processes, ensuring regulatory adherence
Facilitated employee training, payroll management, and corrective actions, promoting a positive workplace culture
Negotiated budgets and implemented strategies to minimize payment delays
Analyzed billing performance metrics to identify and address areas for improvement
Planned and executed strategies for Revenue Cycle optimization
Established KPIs and metrics to measure and drive performance
Implemented process improvements and quality reports across multiple departments.
Assistant Manager
Octapharma Plasma, Inc.
07.2013 - 12.2018
Managed all operational aspects of the center, ensuring compliance with SOPs and regulations
Compiled and presented center, regional, and division statistics during monthly meetings
Trained new leadership hires, fostering a culture of continuous improvement
Maintained daily and weekly quality reports, ensuring high standards of operation
Handled HR responsibilities, including hiring, promotion, discipline, and separation
Monitored and managed center budget requirements, ensuring financial efficiency
Certified in PCS2 repair, contributing to operational reliability.