Daniel Negrete
Fontana,CA
Summary
Energetic Restaurant Supervisor recognized for high productivity levels and efficiency in task completion. Skilled in team leadership, customer service management, and inventory control, ensuring smooth restaurant operations. Excel in communication, problem-solving, and time management, contributing to elevated guest satisfaction and team cohesion.
Overview
4
4
years of professional experience
Work History
Restaurant Supervisor
Texas Roadhouse
Rialto
01.2024 - Current
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Resolved customer complaints promptly and professionally.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Monitored inventory levels, ordering supplies as needed.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
- Ensured that all liquor laws are observed while serving alcoholic beverages.
- Trained new employees on restaurant policies and procedures.
- Provided guidance and support to subordinate employees when needed.
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Established good customer relations and excellent service to build and retain loyal customers.
Server
Texas Roadhouse Steakhouse
Rialto, CA
11.2022 - Current
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Assistant General Manager
Wendys Fast Food
Fontana, CA
02.2021 - 11.2022
- Being in charge of shifts for 9 to 10 plus hours a day.
- Handling employee breaks and training.
- Ensure every customer is satisfied with their food and service while dining at Wendy's.
- Handling and counting inventory.
- Being strong at every position so that I can coach and jump in when I need to.
- Ensuring all employees are meeting sanitary expectations.
- Being able to de-escalate upset customers, upset employees, and find a solution.
- Identified opportunities for cost savings and operational efficiency improvements.
- Analyzed sales data to identify trends and opportunities for growth.
- Resolved customer complaints promptly while maintaining a professional demeanor.
Education
High School Diploma -
Summit High School
Fontana, CA06-2021
Skills
- Inventory management
- Employee training
- Customer service
- Health compliance
- Staff supervision
- Cash handling
- Guest issue resolution
- Team management
- Service quality
- Employee motivation
- Active listening
- Attention to detail
- Team leadership
Timeline
Restaurant Supervisor
Texas Roadhouse
01.2024 - Current
Server
Texas Roadhouse Steakhouse
11.2022 - Current
Assistant General Manager
Wendys Fast Food
02.2021 - 11.2022
High School Diploma -
Summit High School