Daniel Nicholson
Portland,TN
Summary
Seasoned Quality Assurance Engineer at Accenture with a rich background in delivering high-quality, compliant solutions. Holds an Associate's Degree in Applied Science - Robotics and Automation, with high distinction. Proficient in compliance testing, mobile testing using HeadSpin, and a suite of project management tools including Jira and Salesforce. Actively transitioning into data engineering, gaining skills in data analytics and cloud services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
Accenture
11.2022 - Current
- Airbnb Project Engagement: Actively involved in a major project for Airbnb from Nov 1, 2022, to Dec 20, 2023.
- Leadership and Project Management: Leading 16-week deployment validation initiative. Managing weekly regression tests and coordinating with automation team for efficient handovers.
- Test Strategy and Execution: Developed and executed test plans, drafted hundreds of BDD manual test cases, and conducted functional, SIT, E2E, and UAT testing.
- Problem-Solving: Identified and reported hundreds of bugs, specializing in high-priority and critical issues, and recognized for highest ticketing volume.
- Time-Management: Efficiently managing tight timelines for drafting and execution phases of high-priority feature enhancements.
- Cross-Functional Collaboration: Working closely with product teams and engineers to ensure seamless integration of new features and adherence to project timelines.
- Continuous Improvement: Streamlined QA processes, enhancing team efficiency and project delivery speed.
Junior Analyst
Accenture
07.2021 - 10.2022
- Diverse Skill Development: Enhanced foundational skills in Excel, documentation, and client communication. Gained proficiency in Microsoft Teams and Outlook for internal coordination.
- UiPath RPA Learning: Spent 6 months learning and exploring UiPath RPA, building skills in robotic process automation.
- Collaborative Projects: Participated in cross-functional teams, contributing to various projects and gaining valuable industry insights.
- Professional Growth: Marked the start of my Accenture journey, setting the stage for advancement into QA Engineering.
Journeyman Electrician
Travis Electric Co
01.2016 - 07.2022
Security Forces Journeyman
United States Air Force
- Air Force Commendation Medal
Education
Associate of Applied Science - Robotics And Automation
Southcentral Kentucky Community And Technical College
Bowling Green, KY12.2012
Certification - Journeyman Electrician
Associated Builders & Contractors
Nashville, TNSkills
- Quality Assurance and Testing
- Compliance Testing (SOX, GDPR)
- Mobile Testing using HeadSpin
- Project Management Tools: Jira, Confluence, Asana
- Communication Platforms: Zoom, Slack, Teams
- Productivity Software: Google Suite, Microsoft Suite
- CRM: Salesforce
- Genesys PureCloud – Digital
- Interactive Voice Response (IVR) Testing
- Chatbot Testing
- Basic Data Analysis and Reporting
- Introduction to ETL Processes
- Fundamental SQL for Database Management
- Basic Cloud Services (eg, AWS EC2, S3)
- Introductory Python for Data Manipulation
- Data Visualization Tools: Tableau (Basic Usage)
Certification
- AWS Certified Solutions Architect - 2023
- Licensed Journeyman Electrician - 2016 to 2020
Timeline
Quality Assurance Engineer
Accenture
11.2022 - Current
Junior Analyst
Accenture
07.2021 - 10.2022
Journeyman Electrician
Travis Electric Co
01.2016 - 07.2022
Security Forces Journeyman
United States Air Force
Associate of Applied Science - Robotics And Automation
Southcentral Kentucky Community And Technical College
Certification - Journeyman Electrician
Associated Builders & Contractors