Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Nwigwe

Edmond

Summary

Dedicated customer service advocate skilled in enhancing customer satisfaction and resolving issues efficiently. Proven ability in data entry and effective communication, committed to maintaining workplace safety and delivering an exceptional shopping experience. Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality.

Overview

3
3
years of professional experience

Work History

Customer Service Advocate

Home Depot
Oklahoma City, OK
05.2025 - Current
  • Assisted customers with product inquiries and order status updates.
  • Resolved customer complaints efficiently, enhancing overall satisfaction.
  • Provided support in locating merchandise across departments and inventory management.
  • Developed comprehensive knowledge of company products and services to provide accurate information to customers.
  • Completed certification process for all lift equipment, demonstrating commitment to workplace safety and equipment proficiency.

Guest Advocate

Target
Oklahoma City, OK
02.2024 - 03.2026
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted guests with product selection, enhancing overall shopping experience and satisfaction.
  • Collaborated with team members to maintain a clean and organized sales floor environment.
  • Processed transactions accurately and efficiently using point-of-sale (POS) systems.

Cashier

Dick's Sporting Goods, Inc
Oklahoma City, OK
09.2023 - 01.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries to enhance shopping experience.
  • Maintained accurate cash drawer and reconciled daily sales reports.
  • Trained new cashiers on register operations and customer service protocols.

Education

Associate of Science - Pre-Nursing

Oklahoma State University
Oklahoma City, OK
05-2026

Skills

  • Data entry
  • Data collection
  • Computer proficiency
  • Medical terminology
  • Critical thinking
  • Microsoft Excel
  • De-escalation techniques
  • Certified in lift equipment

Timeline

Customer Service Advocate

Home Depot
05.2025 - Current

Guest Advocate

Target
02.2024 - 03.2026

Cashier

Dick's Sporting Goods, Inc
09.2023 - 01.2024

Associate of Science - Pre-Nursing

Oklahoma State University