Daniel Ocampo
San Diego,CA
Summary
Assertive Cold Caller with background in sales and customer service. Possess strong communication skills, ability to build rapport quickly, and knack for identifying potential leads. In previous roles, successfully converted cold calls into warm leads resulting in increased business opportunities. Known for resilience under pressure and maintaining professionalism when handling rejection.
Overview
9
9
years of professional experience
Work History
Cold Caller
State Farm
Chicago, Illinois
05.2016 - Current
- Provided technical support when necessary during calls as part of customer service duties.
- Documented sales call data in company software.
- Achieved established sales targets by generating new customer accounts.
- Handled inquiries from existing customers by providing accurate information about products and services offered.
- Handled inbound telephone calls from interested customers.
- Called prepared lists of leads and read short scripts to promote products and services.
- Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.
Education
High School Diploma -
Stevenson High School
Lincolnshire, IL06-2005
Skills
- Cold calling
- Persuasion skills
- Time management
- Persuasive speaking
- Professional communication
- Reliable and punctual
- Inbound call management
Timeline
Cold Caller
State Farm
05.2016 - Current
High School Diploma -
Stevenson High School
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