Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Ochoa

Redwood City,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offering 2+ years in customer service experience.

Overview

5
5
years of professional experience

Work History

Food Delivery Driver

Uber Eats
Redwood City, CA
10.2023 - Current
  • Delivered food orders to customers in a timely manner.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Provided excellent customer service throughout the delivery process.
  • Adhered to local traffic laws at all times while delivering orders to customers.

Multi-Purpose Clerk

Lucky's Supermarket
Fremont, CA
11.2021 - 09.2023

As a Produce Clerk

  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Rotated stock to maintain freshness.
  • Greeted customers and offered to help locate produce items.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Answered shopper questions regarding shelf life and appropriate produce storage.
  • Checked prices and located products for customers.
  • Identified and quickly handled spill clean-up.

As a Deli Clerk

  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Offered samples to promote and upsell specials.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

As a Dairy Clerk

  • Pulled out of date products from shelves and cases, disposing of items in proper bins.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.

As a Cashier

  • Operated cash register and POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.

Merchandising Associate

The Home Depot
San Carlos, CA
04.2021 - 09.2021
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed labels and tags for for-sale merchandise.
  • Displayed appropriate signage for products and sales promotions.
  • Communicated and coordinated planogram execution with store management.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.

Catering Assistant

Stanford R&DE
Palo Alto, CA
07.2019 - 03.2020
  • Assisted caterers with food distribution by organizing food products and plating items.
  • Checked food temperatures to determine item doneness and promote food safety.
  • Removed trash and cleaned kitchen garbage containers.
  • Cleaned and sanitized utensils, dishes and silverware.
  • Cleaned up food preparation and service stations before and after catered events.

Education

High School Diploma -

Sequoia High School
Redwood City, CA
06-2019

Skills

  • Professionalism
  • Strong work ethic
  • Problem Solving
  • Communication
  • Customer Satisfaction
  • Prioritization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Food Delivery Driver

Uber Eats
10.2023 - Current

Multi-Purpose Clerk

Lucky's Supermarket
11.2021 - 09.2023

Merchandising Associate

The Home Depot
04.2021 - 09.2021

Catering Assistant

Stanford R&DE
07.2019 - 03.2020

High School Diploma -

Sequoia High School
Daniel Ochoa