Daniel Oesterblad
Tempe,AZ
Summary
Sales professional with proven expertise in driving revenue growth and building strong client relationships. Adept at strategic planning, market analysis, and delivering effective solutions to meet business objectives. Strong focus on team collaboration and adapting to evolving market demands. Known for reliability and achieving impactful results in dynamic environments.
Overview
10
10
years of professional experience
Work History
Area Sales Manager
Swire Coca-Cola
06.2021 - 03.2025
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Collaborated with clients and distributors to create and promote new products.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
Merchandiser
Swire Coca-Cola
04.2020 - 06.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Verified products appeared at correct locations in proper quantities.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Sales Associate/ Cashier
Big 5 Sporting Goods
11.2016 - 04.2020
- Assisted all customers in store and over the phone
- Handle transfers, recalls, and defective products
- Including all necessary paperwork
- Processed rain checks by contacting other stores, processing received products, contacting customers to inform them of received product
- Helped store with yearly inventory
- Including matching products with store SKU's and processing backroom product inventory
- Helped unload all products from weekly delivery trucks
Outbound Customer Service Associate
Digital Fairways
08.2019 - 12.2019
- Place phone calls to current customers to determine their satisfaction as well as receive customer suggestions
- Call potential customers to describe services offered
- Draft emails that can be sent to potential customers educating them on the company and what they offer
- Explain to customers how the company can help them not just sell to them
- Follow-up with customer leads or previous customers
Outbound Customer Service Associate
Direct Fairways
05.2019 - 08.2019
- Placed sales calls to current or inquiring customers
- Provided reports of all sales results including customer comment or complaints
- Attended meetings and read information regarding company services to remain fully educated
- Entered all customer information into company database keeping confidentiality in mind at all times
- Helped customers solve problems by changing or adding to their service
Shift Leader
Subway
08.2015 - 07.2016
- Make sure all customer orders were being taken correctly
- Make sure the fridge/coolers were always stocked with product
- Made sure the bathrooms and lobby were always clean
- Helped the owner/manager with inventory
- All closing store duties, which included, counting down the register, nightly deposits, and any/all sales day reporting
- Helped coworkers keep on task
- Prepped all the food for the next day
- Created a checklist for the morning crew duties
- Handled phone calls from customers and the owner
Education
High School Diploma -
Payson High School
Payson, AZ05.2015
Skills
- Effective Communication
- Problem identifying/solving
- Team Leadership
- Customer service/relations
- Patience
- Teachable
- Expertise in Microsoft Word
- Relationship building
- Sales tracking
- Time management
- Territory management
- Competitor tracking
Certifications Classes
- IC3 (Internet Core Competency Certification)
- Intro to Game Design
- Networking
- A+ Computer Maintenance
- Certificate of Basic Information Technology
Software Proficiencies
Microsoft Suite (Word)
Timeline
Area Sales Manager
Swire Coca-Cola
06.2021 - 03.2025
Merchandiser
Swire Coca-Cola
04.2020 - 06.2021
Outbound Customer Service Associate
Digital Fairways
08.2019 - 12.2019
Outbound Customer Service Associate
Direct Fairways
05.2019 - 08.2019
Sales Associate/ Cashier
Big 5 Sporting Goods
11.2016 - 04.2020
Shift Leader
Subway
08.2015 - 07.2016
High School Diploma -
Payson High School
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