Daniel Orr
Montgomery
Summary
Dedicated Service Technician with five years residential and 3 years commercial experience., Hard worker, Quick learner, Self motivated, Safety Oriented, Detail Oriented, Eager for challenges, Organized Personality
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Professional
Miner
10.2023 - Current
- Similar to Vortex experience, serviced doors, docks, gates, warehouse fans, bailors and more.
- Maintaining clean and properly stocked truck to ensure regularly used items are always available.
- Ensure safety with proper PPE, securing work areas from traffic when needed, and all on-site rules are followed.
- Following steps required for replacement and/or installation for all products, always verifying proper operation and customer satisfaction with each job.
- Knowing when to call Tech support to ensure customers time isn't wasted while on site, learning from each call to possibly not require waiting on the phone for a future repair.
Commercial Service Tech
Vortex Ind.
02.2020 - 06.2023
- Repaired and installed products and parts for commercial openings, such as Storefronts, roll up doors, hangar doors, docks, gates ect.
- Customer service, ensuring the customer and our team are aware of the task, any complications or safties to handle, and helping to resolve any and all worries or complaints, leading to only a satised customer at the end of the day
- Maintained a clean and organized work truck, keeping everything stocked and in its place for qucik and easy access
- Led a small team on larger projects to ensure proper handling of products and safe completion of jobs
- Proper and safe use of power tools, such as skill saws, roto hammers, drills ect
- As well as welding, torches and hand tools
- Maintained certication for Forklifts, Aeriel lifts, and MSHA (Mine safety) training.
Production/Residential Service Tech
Milgard Windows
01.2015 - 12.2019
- Warehouse: Led a small team in the paint department, ensuring all orders were completed on time
- Pulled orders for the line and assisted as needed in varying areas to ensure a smooth process; including masking, painting, loading the oven, and expiditing/packaging
- Worked in the eld to replace broken or failed glass and hardware in customers houses.
Education
Murrieta Valley High School
05.2012
Skills
- Hard worker
- Quick learner
- Self motivated
- Safety Oriented
- Detail Oriented
- Industry Expertise
- Upselling strategies
- Expense Monitoring
- Eager for challenges
- Complaint resolution
- Organized Personality
Hobbies and Interests
- I like to make things on my own time, dabbling with fabrication and welding to make miscellanious items.
- Completing projects at home and helping others with the same.
- Learning something new at least once a month, expanding my abilities and knowledge.
- Staying clean and professional even outside of work, just in case I happened to run into a customer.
Certification
- Forklift Certified
- Arial Lift Certified
- MSHAW Certified
Timeline
Service Professional
Miner
10.2023 - Current
Commercial Service Tech
Vortex Ind.
02.2020 - 06.2023
Production/Residential Service Tech
Milgard Windows
01.2015 - 12.2019
Murrieta Valley High School
- Forklift Certified
- Arial Lift Certified
- MSHAW Certified
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