Daniel Ortega
West Palm Beach,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Global Parking Services, excelling in customer service and team leadership. Skilled in optimizing parking operations and enhancing guest experiences through effective problem-solving and communication. Recognized for driving revenue growth and ensuring timely, accurate service delivery in fast-paced environments.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
2026
2026
years of professional experience
Work History
Valet Attendant
11.2024 - Current
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
Valet Attendant Supervisor
Global Parking Services
11.2023 - 11.2024
- Driven revenue growth by identifying upselling opportunities such as car washes or detailing services.
- Developed strong relationships with clients through excellent communication skills, leading to repeat business and positive reviews.
- Streamlined parking operations for increased efficiency and reduced wait times for guests.
- Ensured timely completion of end-of-shift reports, enabling management to make data-driven decisions regarding staffing needs.
- Optimized workflow with well-organized shift schedules and clearly communicated responsibilities.
Delivery Driver
UPS
2022 - 2023
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Delivery Driver
FedEx
2021 - 2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Forest Hill Community High School
West Palm Beach, FL01-2020
Skills
- Effective problem solving
- Quick decision making
- Professional appearance
- Stress tolerance
- Patience and composure
- Detail-oriented approach
- Parking space optimization
- Ticket management system
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Valet Attendant
11.2024 - Current
Valet Attendant Supervisor
Global Parking Services
11.2023 - 11.2024
Delivery Driver
UPS
2022 - 2023
Delivery Driver
FedEx
2021 - 2022
Forest Hill Community High School
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