Daniel Ortiz
Boca Raton,FL
Summary
Enthusiastic Criminal Justice student eager to contribute to team success through hard work, attention to detail and excellent organizational skill. Clean understanding of criminal law and the performance industry. Motivated to learn, grow and excel.
Overview
3
3
years of professional experience
Work History
Fred Astaire Dance Studio
Youri
09.2023 - Current
- Professional Dance Instructor in most ballroom and latin dance
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tide
Kayleen Davis
05.2022 - 12.2022
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Ra Ra's Pizza
Samir Changela
02.2021 - 09.2021
- Presented customers with bills and receipts to collect payment for items delivered.
- Documented and kept record of information on pick-ups and deliveries, automobile mileage and fuel costs using Excel.
- Formed personal rapport with customers to promote repeat business and skillfully represent organization.
- Answered 337 phone calls to write down and record details of each customer order.
Wendy's
Yvonne
08.2020 - 02.2021
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Associate of Science - Criminal Justice
Florida Gulf Coast University
Fort Myers, FL12.2024
Skills
- Community Outreach
- Dance Instruction
- Performance Improvement
- Employee Scheduling
- Employee Motivation
- Goal Setting
- Customer Relations
- Teamwork and Collaboration
- Contract Negotiation
- Event Coordination
Accomplishments
- Nominated for “Best Male Dancer” in Dream Awards (2019)
- Recognized as Employee of the Month for in Tide Cleaners for consistently exceeding performance targets
- Held successful leadership positions in a fraternity for recruitment, education, and risk management
- Achieved a customer satisfaction at Fred Astaire rating of 95% through exceptional service
- Acquired proficiency in Excel
- Organized tournaments and practices with volleyball clubs from different universities
Section name
- Assistant Director, Loggers Run Theatre Program March 2019 – April 2019
Taught choreography, organized rehearsals and assisted in production of play staring young students
Worked directly with top theatre instructors in Palm Beach School District - Counselor, Our Lady of Lourdes Church June 2019 – August 2019
Supervised, taught, and worked with students aged 7-14 during regular business hours
Trained to undertake safety measures when necessary
- Community assistant, Jamaica Bay October 2021 - February 2022
Helping retired veterans with tasks and projects
Increasing the community moral through
Timeline
Fred Astaire Dance Studio
Youri
09.2023 - Current
Tide
Kayleen Davis
05.2022 - 12.2022
Ra Ra's Pizza
Samir Changela
02.2021 - 09.2021
Wendy's
Yvonne
08.2020 - 02.2021
Associate of Science - Criminal Justice
Florida Gulf Coast University